About the Position

Operation and Account Manager

Las Palmas de Gran Canaria, ES | FULL_TIME | €65K-€86K / year

About Lasting Dynamics

Lasting Dynamics is an independent software company founded in 2015, built without external investments. We grow through long-term partnerships rather than high-volume deliveries.

Many of our partners come to us after failed outsourcing experiences and stay with us for years. We provide complex web and mobile solutions with a strong focus on quality and responsibility.

We are now entering a new phase of growth: scaling our team, strengthening engineering standards, and integrating AI into our core workflows.

Responsibilities

As an Operation and Account Manager, you will oversee the company's operational structure and support its next phase of growth. You will work closely with leadership, project managers, and team leads to ensure that delivery, performance, and organizational processes scale effectively as the company evolves.

This role is above individual project management. Rather than focusing on a single project, you will define how projects are delivered across the entire organization: setting standards, improving coordination, and strengthening accountability at every level.

Lasting Dynamics is scaling in both team size and project complexity. We are building a more structured and performance-oriented organization, where AI-assisted workflows, quality standards, and operational clarity support long-term growth.

You will play a key role in designing this structure, aligning teams, improving performance visibility, and ensuring that both internal operations and customer delivery remain consistent, efficient, and sustainable.

This position is ideal for someone who combines strategic thinking with operational discipline and wants to help build a stronger, more scalable organization.

Key Responsibilities

Supervise the daily operations of engineering, design, QA, and product teams
Define and implement operational processes that improve efficiency, quality, and team satisfaction
Collaborate with the CEO on strategic planning, business development, and company initiatives
Manage team performance, capacity planning, and hiring priorities across departments
Represent the company in meetings with clients and partners, ensuring alignment on delivery expectations
Monitor key operational metrics and drive continuous improvement initiatives
Foster a collaborative, transparent, and results-oriented company culture

Requirements

8+ years of experience in operations, delivery leadership, or organizational management
Experience in supervising multiple teams or project managers
Proven track record in improving operational processes
Strong experience in performance and KPI management
Experience working with clients and stakeholders at a senior level
Excellent leadership and communication skills
Strong decision-making and problem-solving abilities
Master's degree in Business, Management, Engineering, or a related field

Nice to Have

Experience in software or technology companies
Experience in scaling organizations or delivery models
Familiarity with Agile and modern software delivery practices
Experience integrating AI tools into workflows
Experience in international teams

We Offer

A leadership role in a company entering a strong growth phase
Direct collaboration with executive leadership
Opportunity to define operational standards
International environment
Work from our office in Las Palmas or Napoli
Long-term strategic impact

About the Location

Las Palmas de Gran Canaria

Las Palmas is our main headquarters and home to most of our international team. Here, engineering, product, and delivery teams collaborate daily in a structured and growth-oriented environment.

The city combines strong professional opportunities with an exceptional quality of life, offering a mild climate year-round, international connectivity, and a safe and vibrant urban environment.

Relocation Support

We actively support team members who choose to relocate. This includes assistance with housing, administrative procedures, and onboarding, ensuring a smooth transition both professionally and personally.

Application Process

Application Review

We review your CV, cover letter, and portfolio within 5 business days.

Introductory Call (30 min)

A brief video call with our HR team to discuss your background and expectations.

Technical Interview (60 min)

In-depth exploration of your experience and skills with our team lead. Live discussion and problem-solving.

Culture Fit & Offer

Final conversation with the CEO. If there's a match, you'll receive an offer within 48 hours.

Position Details

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Working Here

Working at Lasting Dynamics means having true ownership over your projects. You're not just writing code; you're shaping the product and engineering culture.

Marco T. Senior Developer, 4 years at LD

The workflow integrated with AI here is unlike anything I've ever experienced. We're constantly pushing boundaries while maintaining high engineering standards.

Elena V. Tech Lead, 6 years at LD

What I appreciate most is the trust and autonomy. You're given complex problems and the freedom to find the best solution, with a team that always has your back.

Luca T. Full-Stack Developer, 3 years at LD

Operation and Account Manager

Job description