Operations Manager - Lima, Peru 🌎

About the Position

Operations Manager - Lima, Peru 🌎

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About the Company 💡

Our client is a leading global tech provider in intelligent transportation, transforming everyday bus travel into a safer, more reliable experience. With 10+ years of experience and 20–50% revenue growth for operators, we are now expanding into Peru 🇵🇪 to support local transit partners.

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Job Overview 🎯

As an Operations Manager, you will lead the expansion and implementation of our platform across Peru. This role combines operational leadership, on-ground execution, product operations, and platform deployment. You will manage deployments, drive partner success, optimize workflows, and identify new business opportunities with bus operators.

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Key Responsibilities

Operational Execution

• Manage end-to-end deployment of hardware and software (AFCS, GPS, cameras)
• Onboard and train operators for smooth platform implementation
• Monitor operational dashboards and address system issues
• Lead a team of operations executives managing city operations and client success

Stakeholder Management

• Build relationships with government bodies, operators, and local partners 🤝
• Coordinate with internal teams to ensure excellent service and support
• Manage vendors for hardware deployment and local field technicians

Product Operations Enablement

• Capture partner requirements and support platform configuration changes
• Drive adoption and engagement metrics 🚀
• Gather feedback and support operational improvements

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Education & Experience 🎓

• Fluent in Spanish and English
• Bachelor’s degree in Engineering, Business, or related field
• 3–5 years in operations, business development, or product/ops hybrid; transport/mobility tech experience preferred

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Skills & Competencies

• Core Skills:

  • Strong project management & communication skills
  • Tech-savvy with dashboards, Excel/Google Sheets, data analysis
  • Willingness to travel extensively and manage a field team
  • Must have a car 🚗 for moving between sites across the city
  • Process-oriented, strategic, and data-driven decision-making

• Secondary Skills:

  • Fluency in Spanish and English
  • Experience in transport/mobility tech is preferred

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We Offer

• Opportunity to work with a leading global tech provider
• Be part of a team expanding into Peru
• Professional growth in a dynamic and innovative environment

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About the Company 💡

Our client is a leading global tech provider in intelligent transportation, transforming everyday bus travel into a safer, more reliable experience. With 10+ years of experience and 20–50% revenue growth for operators, we are now expanding into Peru 🇵🇪 to support local transit partners.