Partner Success Manager — Growth & Performance Marketing

About the Position

Partner Success Manager - Growth & Performance Marketing

We are seeking a Partner Success Manager for Growth & Performance Marketing to lead strategic partner relationships and connect marketing performance with business goals.

Location

• Remote - United States or Canada
• Preferred time zones: Eastern or Central Time
• Employment: Full-time US employment or full-time contractor engagement in Canada
• Compensation: 115,000–125,000 USD annually
• Travel: Approximately 5–10%

Responsibilities

• Serve as the primary strategic contact for approximately 2–6 high-touch partners.
• Develop a detailed understanding of each partner’s business model, growth goals, funnel, KPIs, and marketing economics.
• Build trusted relationships with Marketing and Growth Leads, founders, and other senior stakeholders.
• Lead regular strategic, business, and performance conversations.
• Present results, interpret data, and turn findings into clear recommendations.
• Help partners identify risks, growth opportunities, and priorities for their marketing investments.
• Translate business objectives into actionable direction for internal teams.
• Coordinate specialists across paid media, campaign management, creative, CRM/email, data and analytics, and production.
• Align stakeholders, clarify responsibilities, identify blockers, and keep initiatives moving forward.
• Support the adoption and use of a proprietary growth intelligence platform that connects marketing and financial data.
• Adapt your approach across partners from different industries and with different business models.
• Build long-term partner value by combining strong relationship ownership with commercially relevant marketing insight.

Requirements

• Approximately 6–8 years of relevant professional experience.
• Strong account management, client services, client success, or partner management experience in a SaaS company or marketing agency.
• Proven ownership of important client or partner relationships.
• Experience acting as the primary or senior point of contact rather than only supporting client communication.
• Experience leading strategic meetings, presenting results and recommendations, and working with senior stakeholders.
• Experience managing complex, high-touch accounts rather than a large portfolio of low-touch customers.
• A strong working understanding of digital and performance marketing.
• Familiarity with paid acquisition, campaign management, funnels, conversion optimization, CRM/email, and marketing analytics.
• The ability to interpret and discuss CAC, ROAS, LTV, conversion, retention, and marketing efficiency.
• Experience connecting performance data with business goals and investment decisions.
• Experience coordinating cross-functional teams and turning partner objectives into executable plans.
• Exposure to marketing budgets of at least $100,000 per month.
• Strong analytical, communication, presentation, and stakeholder-management skills.
• High ownership, organization, autonomy, and comfort working in a fast-moving remote environment.

Nice to Have

• Experience working with SaaS or MarTech products or platforms.
• Experience with D2C, e-commerce, subscription, nonprofit, B2B, or B2C businesses.
• Exposure to multiple industries rather than one narrow vertical.
• Experience using marketing analytics or business intelligence platforms.
• Responsibility for client retention, portfolio performance, or account profitability.

We Offer

• Flexible PTO.
• Health, dental, and vision insurance with partial company coverage.
• 401(k).
• Remote work and flexible hours.
• Professional and personal development opportunities.

About the Company

Our client is an established, tech-enabled growth partner helping companies solve complex digital marketing challenges and achieve ambitious growth goals.

Its global teams combine strategic client guidance with cross-functional execution across performance marketing, creative, CRM, analytics, and production. The company also uses proprietary data and business intelligence infrastructure to help partners connect marketing performance with financial and growth objectives.

Location and Working Hours

The primary search is focused on candidates based in the United States, particularly in Eastern and Central time zones. Preferred states include New York, New Jersey, Florida, Texas, and Tennessee.

Candidates based elsewhere in the United States may also be considered. Strong candidates based in Canada are eligible for a full-time contractor engagement.

The working day is flexible, but regular meetings begin at approximately 9:00 AM Eastern Time, and mornings are typically meeting-intensive.