Professional Services Engineer

About the Position

Professional Services Engineer

Snyk is hiring a Senior Professional Services Engineer to join our Customer Solutions team. You will work directly with customers to design and implement solutions that help them ship secure cloud-native applications, combining hands-on engineering with consulting and AppSec expertise. As AI agents write more of the world's code, our customers need partners who can turn Snyk's platform into working, scalable security programs, and who can carry what they learn back to Product and R&D.

Responsibilities

• Work directly with customers on implementation and consulting engagements, owning delivery from discovery through hand-off.
• Write code and deliver technical integrations, configurations, and specialized solutions that fit each customer's environment and workflows.
• Partner with Sales and Solutions Engineering on pre-sales activities, including technical scoping and preparing Statements of Work.
• Act as the voice of the customer, bringing direct feedback to Product and R&D to shape and test Snyk products.
• Deliver work on time and raise risks and roadblocks early, with clear options for the customer and the account team.
• Develop integrations and tooling around Snyk products that other teams and customers can reuse.
• Contribute blog posts and other thought leadership that share what you learn in the field.
• Advise customer engineering and security teams on rolling out Snyk across CI/CD pipelines and source control platforms.

Requirements

• 8+ years of industry experience as a software engineer, consultant, or Application Security Engineer, including hands-on use of Application Security tools.
• Extensive experience writing code, both independently and in a paired programming fashion, including shell scripts and more advanced scripts in Python or JavaScript.
• Hands-on experience building pipelines and deploying code with CI/CD tools such as Jenkins and GitHub Actions.
• Hands-on experience with git-based SCM tools such as GitHub and GitLab.
• Proficiency with the Linux command line.
• Understanding of software development, the SDLC, and DevOps methodologies.
• Excellent verbal and written communication skills, with a genuine drive to help customers succeed.
• Bachelor's degree in CS, IT, Engineering, or ITSec, or equivalent experience.
• Working fluency with AI-assisted tools such as Claude or Gemini to speed up scripting, documentation, and analysis.

Nice to Have

• Experience in a post-sales technical implementation role for an AppSec, CI, or DevSecOps product or service.
• Experience with technical scoping and writing technical Statements of Work.

We Offer

• Hybrid working: You'll spend three days a week with your team at your local office, with flexibility built in. Remote options are available for specific roles.
• Time off: Recharge with ample PTO, dedicated wellness leave, local public holidays, and generous paid parental leave for growing families.
• Health and wellbeing: Your health matters to us. We support your total well-being with comprehensive medical benefits, mental health care, and an annual wellness stipend to support your personal needs.
• Financial and everyday benefits: Beyond your paycheck, you're covered with life and disability protection, retirement contributions, and a monthly stipend to help keep your home office running smoothly.

About the Company

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Equal Employment Opportunity

Snyk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation

• OTE $132K – $166K • Offers Equity • Offers Bonus
• Compensation Range: $132K - $166K