Program Specialist - Master Trainer, NYOTA Refugee Business Development Service Specialist

About the Position

The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC is one of the largest protection actors in Kenya, actively coordinating and advocating for improving the protective environment for refugees and host communities.

DRC has submitted an Expression of Interest (EOI) for The National Youth Opportunities Towards Advancement (NYOTA) Project, supported by the World Bank and implemented by the Government of Kenya through the Micro and Small Enterprises Authority (MSEA), that aims to expand employment and entrepreneurship opportunities for vulnerable youth. In anticipation of being shortlisted and invited to submit a full proposal, DRC is launching this recruitment process to identify suitably qualified candidates for the proposed key positions. Any subsequent engagement will be conditional on DRC progressing to the proposal stage and ultimately being awarded the assignment.

Within this anticipated assignment, the BDS Delivery Specialist will be responsible for delivering high-quality, contextualised Business Development Services to refugee youth under the supervision of the Team Leader. The role will combine practical entrepreneurship and business skills training, socio-emotional skills development, coaching and inclusive facilitation, with delivery adapted to the specific needs and realities of participants in Kakuma/Kalobeyei and Dadaab.

Responsibilities

BDS Delivery and Facilitation

• Deliver approved BDS classroom sessions covering core business skills, entrepreneurial mindset, soft skills and relevant digital business tools.
• Use practical, experiential and interactive methods adapted to local market realities, different literacy levels and the needs of refugee youth.
• Provide one-to-one and small-group coaching to help participants identify viable opportunities, strengthen business models, pricing, cash flow, bookkeeping, marketing and customer service.

Training of Trainers and Curriculum Implementation

• Support and/or deliver Training of Trainers (ToT) using the approved curriculum and minimum facilitation standards.
• Apply the customised BDS package consistently while providing structured feedback on participant needs, curriculum relevance and required adaptations.
• Facilitate in multiple languages where relevant and use accessible formats and methods for participants with different communication, mobility or sensory needs.

Inclusion, Safeguarding and Participant Support

• Apply gender-responsive, disability-inclusive and trauma-informed approaches throughout training and participant engagement.
• Recognise barriers affecting women, young caregivers and persons with disabilities and support appropriate adaptation, referral and participation measures.
• Maintain safe, respectful and non-discriminatory learning environments and follow relevant DRC safeguarding and referral procedures.

Quality Assurance and Coordination

• Maintain complete and accurate participant records, attendance documentation, training reports and other evidence required for verification and reporting.
• Coordinate with the Team Leader, mentors and project staff to reinforce training content and support participant progress after classroom delivery.
• Contribute to business networking, market-linkage and information sessions as required.

Requirements

Experience and Technical Competence

• Minimum three (3) years of specific experience and technical capacity in implementing BDS programmes, including business/entrepreneurship training.
• Experience working with youth and vulnerable populations in refugee settings.
• Experience delivering Training of Trainers (ToT), including facilitation in multiple languages.
• Experience supporting early-stage businesses in the micro-enterprise sector.
• Demonstrated understanding of the local community context of micro and small enterprises.

Education

• Bachelor’s degree in entrepreneurship, business management or a related field

Language

• Proficiency in written and spoken English and Kiswahili.
• Proficiency in Somali is highly desirable, particularly for work with refugee communities in Dadaab

We Offer

• One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment.
• Availability: November 2026
• Duty station: Roving within various DRC duty stations: (Kakuma/Kalobeyei (Turkana) and Dadaab (Garissa)

About the Company

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.

Application and CV

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. DRC only accepts applications sent via our online-application form on www.drc.ngo under Vacancies. Please remember to upload both a letter of application and your CV and do not attach any written recommendations. Please submit your application and CV in English no later than 1st October, 2026

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, Female candidates and those from minority groups are strongly encouraged to apply.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

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