QA Program Manager – Healthcare (Facets)

About the Position

QA Program Manager – Healthcare (Facets)

วันที่เผยแพร่: ส.ค. 12 2569

สถานที่: Baltimore / United States

ประเภทของงาน: Technology & Engineering

รูปแบบการทำงาน: Hybrid

As a QA Program Manager – Healthcare (Facets), you will make an impact by leading end-to-end quality engineering programs for large-scale healthcare payer transformations. You will be a valued member of the Quality Engineering team and work collaboratively with senior client stakeholders, delivery teams, and cross-functional partners to ensure high-quality, predictable outcomes across complex programs.

Responsibilities

• Own and drive end-to-end QA program delivery for large-scale Facets implementations and integrations
• Define and lead test strategy, estimation, planning, execution, and governance across the full lifecycle
• Manage multi-vendor, multi-stream delivery models across onsite and offshore teams
• Oversee test execution, defect management, and release readiness, ensuring adherence to quality standards
• Drive program-level reporting, quality metrics, and SLA compliance for executive stakeholders
• Collaborate with business and technology teams to ensure alignment on requirements, risks, and delivery milestones
• Enable adoption of test automation and AI/GenAI-driven QA practices to improve efficiency and coverage

Requirements

• 12–18 years of experience in Quality Engineering / QA, with 10+ years in program or test engagement leadership roles
• Proven experience managing end-to-end QA delivery for large-scale Facets implementations
• Strong expertise in healthcare payer domain (claims, enrollment, benefits, provider, billing)
• Demonstrated experience managing complex multi-stream programs with onsite/offshore delivery models
• Experience in test strategy, planning, execution, defect management, and release governance
• Strong experience managing client SLAs, commercials, and governance at senior/executive level
• Hands-on exposure to test automation frameworks and modern QA practices
• Excellent stakeholder management and executive communication skills

Nice to Have

• Experience driving QA transformation initiatives (automation, AI/GenAI adoption)
• Strong understanding of integration ecosystems around Facets
• Proven ability to manage large distributed teams across vendors and geographies
• Experience working in regulated healthcare environments
• Ability to act as a trusted advisor to client leadership

We Offer

• Salary: Between $96,750 to $153,000, depending on experience and other qualifications of the successful candidate.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant(NASDAQ: CTSH) is a leading AI and technology services company that bridges the gap between AI investment and enterprise value by creating end-to-end AI solutions for our clients. Our deep industry, process, and engineering expertise helps us fuse the context of the enterprise with technology to amplify human potential, drive tangible results, and enable global enterprises to consistently lead in a changing world. Learn more at cognizant.ai or @cognizant.

Note: This role is not able to offer visa transfer or sponsorship now or in the future. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.