About the Position

Retention Loyalty Manager

Join PIN-UP as a Retention Loyalty Manager to enhance player engagement and retention in the gambling industry.

Locations

Develop and execute plans for Top Events in casino and sports products.
Design and implement gamification systems, including mechanics, rewards, and progression paths.
Calculate key metrics and financial projections to ensure success and profitability.
Conduct detailed analysis and present activity performance to refine strategies.
Collaborate with cross-functional teams to ensure seamless execution of plans.
Plan and conduct A/B tests to evaluate and optimize gamification features.
Monitor key gamification product metrics and adjust strategies as needed.
Stay updated on industry trends and best practices to innovate and maintain competitiveness.

Gambling industry experience is mandatory.
Experience planning and executing engagement events such as tournaments, lotteries, jackpots, missions, quests for player retention.
Strong analytical skills with the ability to calculate promo economics and analyze results.
Expertise in gamification processes, including game mechanics, progression systems, and rewards.
Knowledge of client segmentation and player behavior analysis.
Understanding of A/B testing and hypothesis testing to optimize activities.
Familiarity with key metrics: MAU/DAU, LTV, ARPU, RR, GGR, NGR, etc.
Experience with analytics tools: Tableau, Power BI, Google Data Studio, or similar.

An exciting and challenging job in a fast-growing business group.
The opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan (work remotely or on-site with comfort).
Modern corporate equipment based on macOS or Windows and additional equipment provided.
Paid vacations, sick leave, personal events days, days off.
Corporate health insurance program for your well-being.
Referral program: enjoy cooperation with your colleagues and get a bonus.
Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
Rewards program for mentoring and coaching colleagues.
Free internal English courses.
Yoga classes to help you stay active and energized.
In-house Travel Service.
Multiple internal activities: online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
Company events, team buildings.

Take your career to the next level with PIN-UP - create trends, don’t follow them.

Apply Now