Revenue Operations Specialist

About the Position

We're seeking a Revenue Operations Specialist to join Tabby in Riyadh, KSA, ensuring seamless payment experiences for merchants.

Responsibilities

• Serve as the primary operational and technical liaison between Tabby and partner merchants, coordinating closely with multiple internal teams like Product, Risk, Integrations, and business development team.
• Own merchant and channel-partner technical onboarding end-to-end - documentation, testing coordination, progress tracking, and timely activation, with a big focus on creating processes.
• Manage merchant data-enablement workflows, ensuring required data is captured, validated, and aligned with risk and underwriting requirements.
• Lead technical-requirement negotiations with merchants - making sure they understand Tabby's requirements and protocols, while keeping the commercial objective on track.
• Drive cross-functional alignment on product rollouts: prepare merchant-facing materials, support GTM plans, and ensure clean execution across teams.
• Analyze merchant performance and integration health, spot operational gaps, and propose improvements.
• Own and improve internal SOPs and documentation so onboarding, integration, and partner success are scalable and standardized.
• Support BD during technical discussions with merchants, ensuring commitments made in the sales cycle are actually deliverable against product and risk.

Requirements

• Minimum 2-3 years of experience in Technical Account Management, Partner/Merchant Success, or Solutions Delivery in Fintech/Payments Operations, Payments, E-commerce integrations, Technical Program Management, or a directly comparable yet relevant role.
• A technical foundation - either a technical degree (Computer Science, Software Engineering, Information Systems) or a very strong demonstrable hands-on technical background in payments/integrations.
• Genuine, demonstrable understanding of payment flows, APIs, webhooks, and checkout/plugin integrations.
• Strong written and spoken English and Arabic. Excellent cross-functional communication - able to translate technical concepts into actionable steps for non-technical people, and vice versa.
• Strong analytical, documentation, and process-building skills.

We Offer

• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.
• Health Insurance
• Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose-whether for health and well-being, education and professional development, or travel needs!

About the Company

Tabby creates financial freedom in the way people shop, earn, and save, by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA, and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest, and fastest-growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

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Our Hiring Process

Stage 1: Applied

Stage 2: Review

Stage 3: HR call @Tabby

Stage 4: Technical interview @Tabby

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Department

Business Development

Employment Type

Full Time

Location

KSA

Workplace type

Onsite

Reporting To

Abdulaziz Saja

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