Risk CRM Analyst

About the Position

Growe welcomes those who are excited to:

• Monitor CRM and promotional activities from a risk perspective;
• Review campaign mechanics and identify potential issues before launch;
• Analyze user behavior and data to detect unusual patterns and anomalies;
• Investigate risk-related cases and prepare clear findings and recommendations;
• Work with BI reports and internal data to support day-to-day risk analysis;
• Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;
• Support ongoing reviews of current risk procedures and suggest areas for improvement.

Responsibilities

• Monitor CRM and promotional activities from a risk perspective;
• Review campaign mechanics and identify potential issues before launch;
• Analyze user behavior and data to detect unusual patterns and anomalies;
• Investigate risk-related cases and prepare clear findings and recommendations;
• Work with BI reports and internal data to support day-to-day risk analysis;
• Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;
• Support ongoing reviews of current risk procedures and suggest areas for improvement.

Requirements

• 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;
• Good knowledge of Excel and experience working with reports or operational data;
• Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;
• Intermediate English or higher; Ukrainian for daily communication.

Nice to Have

• Analytical mindset and attention to detail;
• Proactive and quick to react;
• Clear communication skills;
• Ability to learn quickly and work independently.

We Offer

• Opportunity to work in a dynamic and growing company;
• Collaborative and supportive team environment;
• Professional growth and development opportunities.

About the Company

Growe is a leading company in the iGaming industry, committed to innovation and excellence. We value teamwork, results-driven approaches, and continuous improvement.

Core Values

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals.
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success.
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.