Risk CRM Analyst

About the Position

Growe is a bold player in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. We focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We are currently seeking a Risk CRM Analyst to join our team in Warsaw.

Responsibilities

• Monitor CRM and promotional activities from a risk perspective;
• Review campaign mechanics and identify potential issues before launch;
• Analyze user behavior and data to detect unusual patterns and anomalies;
• Investigate risk-related cases and prepare clear findings and recommendations;
• Work with BI reports and internal data to support day-to-day risk analysis;
• Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;
• Support ongoing reviews of current risk procedures and suggest areas for improvement.

Requirements

• 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;
• Good knowledge of Excel and experience working with reports or operational data;
• Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;
• Intermediate English or higher; Ukrainian for daily communication.

Personal Features

• Analytical mindset and attention to detail;
• Proactive and quick to react;
• Clear communication skills;
• Ability to learn quickly and work independently.

Core Values

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

We Offer

• Opportunity to work in a dynamic and innovative environment;
• Be part of a team that values collaboration and mutual support;
• Professional growth and development opportunities.

About the Company

Growe operates boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. We focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth.