Sales Operation Manager
Primary stack
Job description
About the Position
We are looking for a Sales Operation Manager to join our fast-growing company. The ideal candidate will be responsible for implementing and enforcing a unified sales operations framework.
Responsibilities
- Implement and enforce a unified sales operations framework (pipeline management, forecasting, activity tracking, conversion rates, deal velocity, win rate, average deal size, LTV, RR) across all business units
- Standardize and maintain sales processes and CRM usage; drive automation (workflows, templates, integrations) to ensure data accuracy and process compliance
- Monitor sales performance and funnel metrics; identify gaps, inconsistencies, and risks, and ensure corrective actions are taken
- Develop and maintain Sales Playbooks to ensure consistent execution across teams (scripts, discovery, value proposition, objection handling, cross-sell)
- Build and support onboarding programs for new sales hires to ensure alignment with standardized processes
- Create and maintain centralized sales materials and ensure their consistent usage across business units
- Collect best practices across business units and scale them; support cross-functional initiatives (marketing alignment, lead generation processes, incentive plan adjustments)
Requirements
- 3+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement
- Strong understanding of B2B sales processes, funnels, and performance metrics
- Proven experience in standardizing processes and implementing sales frameworks across teams
- Hands-on experience with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools
- Strong analytical skills; ability to monitor performance and identify gaps and inefficiencies
- Experience working with cross-functional stakeholders (sales, marketing, product)
- Strong organizational and communication skills; ability to enforce processes and drive alignment
- English Intermediate (B1+) or higher
We Offer
- An exciting and challenging role in a fast-growing group of companies
- A collaborative and inspiring work environment with passionate experts and leaders who foster a friendly culture and a success-driven mindset
- Modern offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan, with the flexibility to work remotely or on-site while building valuable professional connections
- Modern corporate equipment based on macOS or Windows, with additional equipment provided when needed
- Paid vacation, sick leave, personal days, and additional days off
- Corporate health insurance program to support your well-being
- Employee referral program with bonus opportunities
- Learning and development programs, including regular internal training, compensation for external education, and attendance at international professional conferences
- Mentoring and coaching rewards program
- Free in-house English courses
- In-house Travel Service
- A wide range of internal activities, including an employee platform with quests, gamification, gifts, and company news, as well as RedCore clubs for movie, book, and pet lovers, and themed office events
- Corporate events and team-building activities
About the Company
Join our fast-growing company and be part of a team that values collaboration, innovation, and professional growth. We offer a dynamic work environment with opportunities for career advancement and personal development.
© PIN-UP Global. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions. Our holding is represented in six countries (Cyprus, Poland, Kazakhstan, Armenia, Peru, Malta). The headquarters of the holding is located in Cyprus. The CEO and owner of PIN-UP Global is Marina Ilina. Our values reflect our way of living and interacting with employees, partners and customers:🔸Be the first to lead. We are constantly moving forward and setting trends. We offer the best solutions for clients and employees thanks to our drive, commitment, and courage to implement ideas and propose changes.🔸Be an expert in your domain. We offer a quality product due to the expertise of our team. Our professionalism is based on constant development along with the company, depth of understanding of the field in which we work, and competence in our functional area.🔸Be a partner in teamwork. Synergy is an important component of our built-on trust interaction. We learn from each other and keep agreements. We achieve a common result thanks to everyone's contribution, mutual support, and the ability to negotiate.🔸Be focused on the result. We are focused on personal, corporate, and client results. All company participants achieve our goals thanks to the high speed of work, perseverance, and determination. We are working to improve the qualitative and quantitative result indicators.🔸Be open and honest in communication. We are open in our communication with clients and employees. We give constructive feedback. Straightforwardness and honesty in communication are crucial for us. We create transparent and simple policies and processes.
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