Sales Operation Manager

About the Position

We're seeking a Senior Sales Operation Manager with 3+ years of experience to implement and enforce a unified sales operations framework across all business units.

Responsibilities

• Implement and enforce a unified sales operations framework (pipeline management, forecasting, activity tracking, conversion rates, deal velocity, win rate, average deal size, LTV, RR) across all business units
• Standardize and maintain sales processes and CRM usage; drive automation (workflows, templates, integrations) to ensure data accuracy and process compliance
• Monitor sales performance and funnel metrics; identify gaps, inconsistencies, and risks, and ensure corrective actions are taken
• Develop and maintain Sales Playbooks to ensure consistent execution across teams (scripts, discovery, value proposition, objection handling, cross-sell)
• Build and support onboarding programs for new sales hires to ensure alignment with standardized processes
• Create and maintain centralized sales materials and ensure their consistent usage across business units
• Collect best practices across business units and scale them; support cross-functional initiatives (marketing alignment, lead generation processes, incentive plan adjustments)

Requirements

• 3+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement
• Strong understanding of B2B sales processes, funnels, and performance metrics
• Proven experience in standardizing processes and implementing sales frameworks across teams
• Hands-on experience with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools
• Strong analytical skills; ability to monitor performance and identify gaps and inefficiencies
• Experience working with cross-functional stakeholders (sales, marketing, product)
• Strong organizational and communication skills; ability to enforce processes and drive alignment
• English - Intermediate (B1+) or higher

Soft Skills

• Structured thinking and process orientation
• Strong organizational and communication skills
• Attention to detail with a focus on data accuracy
• Ability to enforce processes and drive alignment

We Offer

• An exciting and challenging role in a fast-growing group of companies
• A collaborative and inspiring work environment with passionate experts and leaders who foster a friendly culture and a success-driven mindset
• Modern offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan, with the flexibility to work remotely or on-site while building valuable professional connections
• Modern corporate equipment based on macOS or Windows, with additional equipment provided when needed
• Paid vacation, sick leave, personal days, and additional days off
• Corporate health insurance program to support your well-being
• Employee referral program with bonus opportunities
• Learning and development programs, including regular internal training, compensation for external education, and attendance at international professional conferences
• Mentoring and coaching rewards program
• Free in-house English courses
• In-house Travel Service
• A wide range of internal activities, including an employee platform with quests, gamification, gifts, and company news, as well as RedCore clubs for movie, book, and pet lovers, and themed office events
• Corporate events and team-building activities

About the Company

Join a dynamic and innovative team where your contributions will directly impact the success of our fast-growing group of companies. We value collaboration, continuous learning, and a friendly culture that drives success.