Senior Account Manager (m/f/d)

About the Position

Join JustRelate as a Senior Account Manager (m/f/d) to manage client relationships and drive business growth in a dynamic digital transformation environment.

Responsibilities

• Design, code, and debug interactive applications, and sometimes also fix what others developed.
• Help to migrate our software and services to AWS and utilize the AWS services ecosystem.
• Monitor and automate deployment tasks and be responsible for scalability and availability.
• Participate in our rotating on-call duty (approx. every 4 weeks).
• Maintain our microservice-based SaaS application in a Kubernetes environment, serving companies and organizations worldwide.
• Support our project development teams and communicate with colleagues.
• Work in an agile team.

Requirements

• Solid background in software development principles and working with large-scale software architectures.
• Experience with building software as part of a distributed test-driven agile.
• Ability to build and maintain end-to-end CI/CD pipelines, automating testing, deployment, and rollbacks.
• Practical experience deploying and maintaining web applications within cloud services (especially AWS) and using their service-oriented offerings.
• Experience deploying and managing cloud infrastructure with Infrastructure as code using either AWS Cloudformation or Terraform.
• Working knowledge of Kubernetes orchestration. Experience installing, configuring, and managing services using Helm charts for repeatable deployments.
• Familiarity with general web technologies (HTTP protocols, RESTful services, reverse proxies, and load balancing).
• Good understanding of network infrastructure such as switches, routers, firewalls, VPN gateways, etc.
• Active use of AI technologies for development and operations-related tasks.
• English language skills at least intermediate, both written and spoken. Being able to communicate in German is a plus.
• High sense of responsibility and service awareness.
• Strong communication skills and continuous self-improvement.

Nice to Have

• Experience with German language.
• Advanced knowledge of network infrastructure.

We Offer

• Work on challenging digital transformation projects for leading European organizations.
• Join an experienced international team with offices in France, Germany, and Poland.
• Flexible remote and hybrid working options.
• Continuous learning, professional development, and language courses.
• Modern equipment and collaborative working culture.
• International events and team activities.
• Performance-based annual bonus.
• The opportunity to shape one of Europe's leading AI-powered Customer Engagement Platforms.

About the Company

JustRelate is a leading company in digital transformation, offering innovative solutions to leading European organizations. Our team is international and collaborative, working together to drive success and innovation.

Location: Paris, France

Employment Type: FULL_TIME

Contact: [email protected]

Want to chat about the JustRelate platform?