Senior Manager - Inventory and Order Fulfillment

About the Position

Senior Manager - Inventory and Order Fulfillment

We are seeking a Senior Program Manager for Inventory and Order Fulfillment Consulting to lead complex supply chain transformation initiatives focused on inventory management, order fulfillment, operating model design, process harmonization, and AI-enabled supply chain capabilities.

Responsibilities

In this role, you will:

• Lead global inventory management and order fulfillment transformation programs, including operating model design, process harmonization, inventory optimization, and order management transformation.
• Advise clients on core inventory management capabilities, including inventory planning, warehouse operations, inventory reconciliation, stock reservation, inventory visibility, and cycle count processes.
• Design and lead order fulfillment transformation across order capture, order promising, inventory allocation, fulfillment, shipping, and returns management.
• Shape AI-enabled supply chain use cases, including inventory reconciliation automation, intelligent inventory reservation, order capture AI, sales order assistants, order conversion automation, and control tower capabilities.
• Lead executive workshops, design sessions, stakeholder conversations, and the development of global process templates to support large-scale consulting delivery.
• Consistently demonstrate the Cognizant Way to Lead, including personal leadership, organizational leadership, and business leadership through collaboration, strategic direction, client focus, accountability, and results orientation.

Requirements

Required Skills

• 12+ years of experience in supply chain transformation, with deep expertise across inventory management, warehouse operations, order management, fulfillment processes, and logistics operations.
• 5+ years of experience leading global consulting programs in a client-facing environment.
• Demonstrated ability to lead global workshops, process design sessions, executive stakeholder engagement, and consulting-led transformation programs.
• Strong understanding of end-to-end order fulfillment processes, including order capture, order promising, inventory allocation, fulfillment, shipping, and returns management.
• Experience shaping transformation roadmaps that combine process, operating model, technology, data, and AI-enabled supply chain capabilities.
• Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, and Leading the Business.
• Embodiment of Cognizant’s Values: Work as One, Dare to Innovate, Raise the Bar, Do the Right Thing, and Own It.

Preferred Skills

• Experience with Oracle Fusion SCM.
• Experience designing or delivering AI and GenAI use cases in supply chain.
• Experience with digital twin and supply chain control tower capabilities.
• Experience with process mining in a supply chain or order management transformation environment.
• Ability to translate complex supply chain challenges into practical, scalable consulting solutions for global clients.

We Offer

• Compensation: The annual salary for this position is expected to be between 105,000 CAD and $160,000 CAD, depending on experience, qualifications, location, and other job-related factors. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
• Working Arrangements: This is a hybrid position requiring 4 days a week in a client or Cognizant office in Toronto, Ontario. We support a healthy work-life balance through our various wellbeing programs.

About the Company

Cognizant (NASDAQ: CTSH) is a technology services and AI solutions developer. We bridge the gap between AI investments and real business value by developing holistic full-stack AI solutions for our clients. With our deep industry, process, and engineering expertise, we integrate the specific needs of businesses seamlessly into technology systems. This unlocks human potential, delivers tangible results, and secures the critical edge for global companies in a rapidly changing world. Learn more at cognizant.ai or @cognizant.

Application Process

1. Apply for the Position: Find an open position that matches your skills and career goals and show us why you are the right fit for the role. If you don’t find the right opportunity, join our Talent Community.
2. Connect with a Recruiter: If one of our recruiters sees a match, they will schedule an introductory call to learn more about you and how your experience and skills align with the position.
3. Showcase Your Skills: If you and our team decide to move forward, you will have conversations with our hiring team. Some positions may require technical assessments and/or client interviews.
4. Decision Time: Our team will then review each candidate’s potential to succeed in the role. This step may take some time as we want to find the right fit for you and for us – but rest assured, we will keep you updated.

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