About the Position

Senior Manager - Inventory and Order Fulfillment

We are seeking a Senior Manager - Inventory and Order Fulfillment to lead complex supply chain transformation initiatives at Cognizant. This leadership role is pivotal in driving our business strategy and inspiring teams around our future.

About Cognizant Consulting

Cognizant Consulting is a global community of 5,000+ experts dedicated to helping clients reimagine their business. We blend deep industry and technology advisory capability to create innovative business solutions for Fortune 500 clients. We are now looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the Role

As a Senior Program Manager, Inventory and Order Fulfillment Consulting, you will make an impact by leading complex supply chain transformation initiatives focused on inventory management, order fulfillment, operating model design, process harmonization, and AI-enabled supply chain capabilities. You will be a valued member of the consulting team and work collaboratively with clients, executive stakeholders, global delivery teams, and cross-functional Cognizant teams to design and deliver scalable transformation outcomes.

Responsibilities

Lead global inventory management and order fulfillment transformation programs, including operating model design, process harmonization, inventory optimization, and order management transformation.
Advise clients on core inventory management capabilities, including inventory planning, warehouse operations, inventory reconciliation, stock reservation, inventory visibility, and cycle count processes.
Design and lead order fulfillment transformation across order capture, order promising, inventory allocation, fulfillment, shipping, and returns management.
Shape AI-enabled supply chain use cases, including inventory reconciliation automation, intelligent inventory reservation, order capture AI, sales order assistants, order conversion automation, and control tower capabilities.
Lead executive workshops, design sessions, stakeholder conversations, and the development of global process templates to support large-scale consulting delivery.
Consistently demonstrate the Cognizant Way to Lead, including personal leadership, organizational leadership, and business leadership through collaboration, strategic direction, client focus, accountability, and results orientation.

Requirements

12+ years of experience in supply chain transformation, with deep expertise across inventory management, warehouse operations, order management, fulfillment processes, and logistics operations.
5+ years of experience leading global consulting programs in a client-facing environment.
Demonstrated ability to lead global workshops, process design sessions, executive stakeholder engagement, and consulting-led transformation programs.
Strong understanding of end-to-end order fulfillment processes, including order capture, order promising, inventory allocation, fulfillment, shipping, and returns management.
Experience shaping transformation roadmaps that combine process, operating model, technology, data, and AI-enabled supply chain capabilities.
Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, and Leading the Business.
Embodiment of Cognizant’s Values: Work as One, Dare to Innovate, Raise the Bar, Do the Right Thing, and Own It.

Nice to Have

Experience with Oracle Fusion SCM.
Experience designing or delivering AI and GenAI use cases in supply chain.
Experience with digital twin and supply chain control tower capabilities.
Experience with process mining in a supply chain or order management transformation environment.
Ability to translate complex supply chain challenges into practical, scalable consulting solutions for global clients.

We Offer

Compensation: The annual salary for this position is expected to be between 105,000 CAD and $160,000 CAD, depending on experience, qualifications, location, and other job-related factors. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Working Arrangements: This is a hybrid position requiring 4 days a week in a client or Cognizant office in Toronto, Ontario. We strive to provide flexibility wherever possible and support a healthy work-life balance through our various wellbeing programs.
Benefits: Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced, and healthy life. Benefits extend beyond pay and may include retirement plans, financial education, healthcare plans, counseling, our Mental Health Allyship program, and more.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Additional Employment Information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference.
Candidates may be required to present their current state or government-issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Your Path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the Right Opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show Off Your Skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision Time

Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

Senior Manager - Inventory and Order Fulfillment

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