Senior Manager of Global Communications

About the Position

We are looking for a Senior Manager of Global Communications to join our team in London, England. This role is pivotal as you will lead Quince's media strategy and external storytelling as we enter our next stage of growth.

About Quince

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to.

Responsibilities

• Own and execute Quince's UK communications strategy, building brand reputation and relevance as we scale in the market
• Own UK media relationships, building deep ties across national, consumer, fashion, lifestyle, retail, business, and tech press
• Drive a steady stream of proactive earned media, with culturally relevant UK story angles rather than imported US messaging
• Lead communications around key UK moments (launches, campaigns, milestones), spotting opportunities beyond the announcement itself
• Stay plugged into UK cultural and media conversations, and act as an early-warning system for reputation risk
• Write and edit at an exceptional standard across pitches, press materials, and executive briefings, and prepare spokespeople for UK media
• Partner closely with Brand, Social, Growth, Merchandising, and Creative to build communications into launches from the start, and manage UK agency partners
• Build rigorous earned-media measurement (coverage quality, sentiment, share of voice) and the systems/playbooks to scale UK comms over time

Requirements

• Required:
  • 8+ years of experience in communications, public relations or media strategy, with significant experience working in the UK market
  • Deep, current relationships across UK national, consumer, fashion, lifestyle, retail and/or business media, and a strong understanding of how the UK media ecosystem actually works
  • Experience building the reputation of a consumer brand, retailer or high-growth company; experience supporting a new market entrant or rapidly scaling brand is a plus
  • Excellent editorial judgment and a strong instinct for what constitutes a genuinely compelling UK story
  • Exceptional writing and editing skills, with the ability to move comfortably between consumer storytelling, corporate narratives and sensitive reputation communications
  • Strong understanding of UK culture, consumer sentiment and the nuances that distinguish UK communications from US communications
  • Experience managing PR agencies and working effectively across global and cross-functional teams
  • Ability to translate complex business models and company narratives into simple, credible and culturally relevant stories
  • Comfortable operating with significant autonomy in a fast-moving, high-growth environment
  • Highly proactive, culturally curious and naturally plugged into what people are reading, talking about and paying attention to

Salary

£81,000 - £100,000 GBP

Why Quince?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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