Senior Renewals Specialist, ASEAN, ANZ

About the Position

Recorded Future is the world’s most advanced, and largest, intelligence company! With 1,000+ intelligence professionals serving over 1,900 clients worldwide, we are dedicated to maintaining strong, long-term relationships with our clients. Our mission is to ensure customer satisfaction and loyalty by delivering exceptional value and service. We are seeking a motivated and detail-oriented Senior Renewals Specialist to join our global renewals organization in the ASEAN, ANZ region.

Responsibilities

• Manage up to 50 - 75 customer accounts for renewal and retention: Ensure customer satisfaction and renewal of contracts.
• Meet or exceed assigned renewal revenue targets: Consistently achieve or surpass company goals for renewal revenue.
• Negotiate, protect, and grow the renewal revenue stream within the assigned territory: Use strategic negotiation skills to safeguard and enhance revenue.
• Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals.
• Maintain consistent and accurate deal progression updates in Salesforce.com: Ensure all renewal opportunities are accurately tracked from Quote to Close.
• Build and leverage relationships with internal and external teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.

Requirements

• At least 2+ years of sales experience, including Inside Sales, Outside Sales, Account Management, Customer Success, or similar roles.
• Experience in a competitive, sales-driven environment.
• A track record of success and high achievement.
• SaaS or High Tech sales experience is preferred.
• Security experience is a plus but not mandatory.
• Experience with Channel Sales and Direct Sales are both valuable.
• A positivity, a can-do attitude, flexibility, and curiosity are a must.
• Fluent in English, ability to communicate effectively in multiple regional languages a plus, both written and spoken.
• A Bachelor’s Degree or higher is desirable.

We Offer

• Join a dynamic team of over 1,000 intelligence professionals.
• Work with a company that has earned a 4.6-star user rating on G2 and has more than 50% of Fortune 100 companies as customers.
• Be part of a diverse and inclusive workplace that values high standards, inclusion, and ethical practices.

About the Company

Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

Recorded Future is committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds, and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you are passionate about customer retention and have a proven track record in sales, we encourage you to apply and join our dynamic team.