Senior ServiceNow HRSD Consultant

About the Position

Senior ServiceNow HRSD Consultant

Location: Oslo, Norway (Hybrid – Client Site 3 Days per Week)

Company: Cognizant

About the Role

Cognizant is looking for an experienced and motivated Senior ServiceNow HRSD Consultant to join our growing ServiceNow practice. This role is ideal for a self-driven consultant with deep expertise in ServiceNow Human Resources Service Delivery (HRSD), strong solutioning capabilities, and the ability to work closely with business stakeholders to deliver impactful HR transformation initiatives.

The successful candidate will play a key role in gathering requirements, designing solutions, and implementing ServiceNow HRSD capabilities while collaborating with customer teams in a hybrid working environment.

Responsibilities

• Lead workshops and stakeholder discussions to gather and analyze business requirements.
• Design and implement scalable ServiceNow HRSD solutions aligned with business objectives and ServiceNow best practices.
• Drive end-to-end solutioning activities, including process design, configuration, and deployment.
• Configure and maintain HRSD modules, employee service experiences, and related workflows.
• Proactively monitor upcoming ServiceNow releases and platform enhancements, evaluate their relevance to client instance, and recommend best-practice adoption strategies.
• Develop and support integrations between ServiceNow and HR systems or other enterprise platforms.
• Design and implement customizations using ServiceNow scripting and platform capabilities.
• Support platform administration, governance, and continuous improvement initiatives.
• Provide consulting expertise and recommendations to customers on HR digital transformation.
• Collaborate with architects, developers, and business stakeholders to ensure successful project delivery.
• Work independently and proactively drive deliverables with minimal supervision.

Requirements

• Strong hands-on experience with ServiceNow HR Service Delivery (HRSD).
• Proven experience in:
  • Requirements gathering and stakeholder management
  • Solution design and implementation
  • ServiceNow administration and configuration
  • ServiceNow integrations (REST/SOAP APIs, middleware, etc.)
  • Scripting and custom development within the ServiceNow platform
  • E-bonding and enterprise system integrations
• Ability to independently manage workstreams and engage directly with clients.
• Strong analytical, communication, and consulting skills.
• Experience working in enterprise-scale ServiceNow implementations.

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS) – HR
• ServiceNow Certified Implementation Specialist (CIS) – Data Foundation

Preferred Certifications

• ServiceNow Certified Application Developer (CAD)
• Additional ServiceNow CIS certifications

Language Requirements

Mandatory:

• Fluent in either:
  • Swedish, or
  • Norwegian
• Strong English communication skills (written and spoken)

Work Arrangement

• Must be able to work onsite at the client location in Oslo, Norway, three days per week.
• Specific onsite days can be agreed upon based on project and client requirements.

Why Join Cognizant?

• Work with leading Nordic organizations on strategic HR transformation initiatives.
• Be part of a highly skilled and growing ServiceNow practice.
• Access continuous learning, certifications, and career development opportunities.
• Collaborate with talented colleagues in an inclusive and innovative environment.
• Competitive compensation and benefits package.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced and healthy life.

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more.

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations-and build the skills you need to grow your career.

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.