Senior Strategic Implementation Consultant

About the Position

Senior Strategic Implementation Consultant

Remote - US

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Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. We are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy.

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Responsibilities

In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Your responsibilities will include:

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
• Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, participation, product adoption, and account health.
• Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases.
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers.
• Serve as a mentor to the wider Customer Success and Support teams.
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

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Requirements

• Experience: 10+ years of experience in a technology consulting and/or customer-facing technology implementation role. Enterprise SaaS experience preferred.
• Skills: Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization.
• Abilities: Solutions-oriented with strong problem-solving skills. Excellent consultative skills with experience in end-to-end system implementations.
• Education: Bachelor’s degree from a 4-year institution.

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We Offer

• Compensation: Annual Base Salary: $109,480-$165,600 USD.
• Benefits: Comprehensive health and parental leave plans, professional development stipend, and more.
• Work Model: Flexible, employee-led remote model.

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About the Company

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.

We embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements.

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.