Senior Systems Engineer

About the Position

Senior Systems Engineer

Location: Bristol, UK

About the Job

Own the reliability of AI compute hardware where lab discovery becomes data centre reality.

Graphcore is building the hardware and systems infrastructure needed for the next generation of AI breakthroughs. This role helps prove those platforms work when complexity, scale, and pressure increase.

You will lead advanced operational, diagnostic, and engineering support across lab and data centre environments. Your work will improve hardware bring-up, validation, and troubleshooting for AI compute platforms.

You will diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration, and BIOS/BMC issues. You will turn hard problems into clear root cause analysis, corrective action, and better operating practice.

This is hands-on engineering with visible impact. You will support new platforms from early bring-up through deployment, helping Graphcore move faster with confidence.

Responsibilities

• Lead advanced operational, diagnostic, and engineering support across lab and data centre environments.
• Improve hardware bring-up, validation, and troubleshooting for AI compute platforms.
• Diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration, and BIOS/BMC issues.
• Turn hard problems into clear root cause analysis, corrective action, and better operating practice.
• Support new platforms from early bring-up through deployment.

Requirements

• Strong knowledge of server hardware architectures and board-level debugging.
• Experience isolating failures using system logs, telemetry, power data, and thermal metrics.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
• Ability to lead structured root cause analysis and propose practical corrective actions.
• Confidence working across engineering, platform, and data centre teams.
• Clear written and verbal communication, with the judgement to guide junior engineers.

We Offer

• Flexible working: Balance your work and personal life with greater flexibility.
• Generous leave: Take time to rest, recharge, and enjoy life outside of work.
• Retirement planning support: Up to 5% matched pension.
• Phantom equity: Share in Graphcore’s success.
• Workplace experience: Enjoy thoughtfully designed office spaces for collaboration, with free food and an on-site barista to support your day.
• Peace of mind protection: Income protection and life assurance to provide financial security for you and your loved ones.
• Flexible benefits: Tailor your benefits package with a choice of additional options, including private medical insurance and dental cover.
• Optional benefits: Dental cover, health cash plan, private medical insurance, cycle to work scheme, give as you earn.

About the Company

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute.

If you want to shape the reliability of AI infrastructure at real scale, we’d love to hear from you. Apply now to be part of the journey.