Senior Trial Success Manager

About the Position

Senior Trial Success Manager

Remote - US

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Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations to harness Internet of Things (IoT) data to improve their operations. We are looking for a Senior Trial Success Manager to join our Trial Success team, ensuring enterprise trials are executed with excellence.

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Responsibilities

As a Senior Trial Success Manager (TSM), you will:

• Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs.
• Lead value-based conversations to establish success criteria, define project scope, and manage internal and external teams accountable for the end-to-end delivery of the trial.
• Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques.
• Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
• Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
• Coordinate with key cross-functional teams to bring in the right resources at the right time based on strategic priorities of the trial.
• Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes.
• Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale.

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Requirements

• Minimum requirements for the role:

  • 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred.
  • Bachelor’s degree required

• Required Skills:

  • Strong project management experience (PMP certification is a plus).
  • Expertise in change management, communication strategies, risk management, and coaching techniques.
  • Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across cross-functional teams, building processes, and driving impact/results.
  • Exceptional verbal and written communication skills to convey complex ideas concisely.
  • Technical aptitude and experience with CRM and project management tools.
  • Adaptability and flexibility to navigate dynamic and fast-paced environments.
  • Problem-solving mindset with a focus on delivering results.
  • Strong quantitative, communication, and presentation skills.
  • Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment.

• Nice to Have:

  • Sales experience closing business with large Enterprise organizations
  • Strong bias for action, the ability to think big, with insistence on high standards.
  • Experience serving and supporting large-scale business solutions at Fortune 500 companies.
  • Proven experience managing and leading proof-of-concept, proof-of-value, or trial processes in software or hardware.

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We Offer

• Compensation:

  • Annual OTE Salary: $112,246-$169,785 USD

• Total Rewards:

  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans
  • And more

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About the Company

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.