Service Manager Pleno

Publicada 17 de Agosto

About the Position

Noesis is looking for candidates with the following profile to join our team in Lisboa, Portugal.

Responsibilities

• Manage service requests and evolutionary requests for projects;
• Ensure the registration and prioritization of requests;
• Manage conflicts between requests;
• Follow up on requests throughout their lifecycle;
• Ensure the formal delivery of requests across all environments.

Requirements

• Degree in Computer Science, Information Systems, Engineering, or a related field;
• Minimum 3 years of experience in service management or similar environments;
• Experience with Word, PowerPoint, MS Project, HPSM, Confluence, and Jira;
• Knowledge of software management lifecycles;
• Knowledge of Waterfall and Agile methodologies;
• Basic knowledge of Distributed Systems and Mainframe.
• Proactivity and dynamism;
• Organizational and communication skills;

We Offer

• Opportunity to join an innovative organization that continuously invests in training its talents;
• Hybrid work environment.

About the Company

All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion, or physical condition.

Join us. Let's innovate together!