ServiceNow Platform Engineer (Self-Hosted)

About the Position

We are building a ServiceNow support team (SPM and CSM, self-hosted platform, L3 support) for a long-term client engagement. This is a multi-year engagement in an English-speaking, international working environment.

Responsibilities

• Administer, patch and upgrade a self-hosted (on-premise) ServiceNow platform
• Manage the underlying stack: Linux, database layer (MariaDB or similar), instance cloning and performance
• Provide L3 support for platform-level incidents

Requirements

• 4+ years of ServiceNow platform administration or platform engineering
• Hands-on experience with self-hosted / on-premise ServiceNow, or strong Linux plus database administration (MariaDB, MySQL or PostgreSQL) alongside ServiceNow
• ServiceNow Certified System Administrator (CSA)
• Experience delivering IT services to international public organisations, governmental bodies or defence-sector clients in Europe, or on client-controlled restricted networks using client-furnished equipment
• Fluent working English (B2 or higher in listening, speaking, reading and writing)
• Working hours aligned to the client's business hours in Central Europe (CET), Monday to Friday
• Based in an EU country

Nice to Have

• Experience with ServiceNow upgrades in restricted or air-gapped setups
• Delivery under a formal security accreditation and change-approval regime

We Offer

• Multi-year engagement with long-term visibility
• Senior, English-speaking team and rare self-hosted platform exposure

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