ServiceNow Technical Architect (CTA)

About the Position

We are building a ServiceNow support team (SPM and CSM, self-hosted platform, L3 support) for a long-term client engagement. This is a multi-year engagement in an English-speaking, international working environment.

Responsibilities

• Own the technical architecture of the ServiceNow platform (SPM and CSM) in a self-hosted deployment
• Guide design decisions, review implementations and set technical standards for the team
• Support L3 escalations on complex platform and integration issues

Requirements

• 8+ years of professional experience, with substantial ServiceNow architecture responsibility
• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified System Administrator (CSA)
• Experience delivering IT services to international public organisations, governmental bodies or defence-sector clients in Europe, or on client-controlled restricted networks using client-furnished equipment
• Fluent working English (B2 or higher in listening, speaking, reading and writing)
• Working hours aligned to the client's business hours in Central Europe (CET), Monday to Friday
• Based in an EU country

Nice to Have

• Hands-on experience with self-hosted or on-premise ServiceNow deployments
• Delivery under a formal security accreditation and change-approval regime

We Offer

• Multi-year engagement with long-term visibility
• Senior, English-speaking team and a technically demanding platform

Apply for this Position

It takes a minute. We read every application.

Full name

Email

Phone (optional)

Message (optional)

Upload CV

PDF or Word, max. 10 MB

I agree to ANA HR processing my data, including my CV, for recruitment purposes, in accordance with the Privacy Policy

Thank you! Your application has been sent. If your profile matches the role, we will contact you in the coming days.