Solutions Consultant (Presales)

About the Position

Solutions Consultant (Presales)

How do you drive equitable value from the investment in your physical supply chain?

At Extenda Retail we believe the answer is simple. By optimizing the inbound flow of goods, maximizing the use of finite resources within the four walls, we help protect and ultimately drive a return on invested capital, while simultaneously optimizing outbound fulfillment to deliver on your promise.

Nyce.logic is a division of Extenda Retail whose success lies in its specialized competence of the Warehouse Management domain. We have been doing this for almost 30 years, and we are a mid-market leader in the provision of WMS technology and consulting for 3PLs, retailers and wholesalers across Scandinavia.

As a Solution Consultant, your job duties are varied and complex as you present the company’s software solution nyce.logic WMS. Including advanced product concepts, future direction and 3rd party integration towards complementary products for commercial purpose. You function as the main expert on product and processes in engagements with prospective and existing customers to bridge the gap between technology and business.

Your mission is to provide pre-sales support to prospects and existing customers while ensuring customer satisfaction with minimal supervision. You take part in the sales process by responding to RFIs and RFPs. You’ll develop and deliver high quality standard presentations and demonstrations that articulate advanced product features and benefits as well as overall solutions.

You will also take part in implementations in Germany both as a trusted advisor but also from a language perspective while building up the full German team.

Responsibilities

• Assist Sales in qualification, discovery and building value proposition.
• Assist Sales in responding to RFIs / RFPs.
• Take part in client discussions with the purpose of developing and delivering presentations and product demos, on prospective as well as existing clients.
• Articulate the product's future direction/roadmap and overall solutions.
• Present the company's software solutions, including:
  • Advanced product concepts and their benefits
  • Future direction
  • 3rd party complementary products
• Support Marketing in the launch of new initiatives, campaigns and education with industry and product input.
• Following successful wins, ensure handover from pre-sales to the Professional Services organization to secure quality in the actual deployment of the software to customers.
• Support in implementations in Germany acting as a trusted advisor/application consultant.

Requirements

• Experience from warehousing, 3PL, Management Consulting (supply chain/logistics/warehousing) or WMS software is preferred.
• Minimum 2 years pre-sales or WMS consultant experience.
• University degree (BS/BA).
• Excellent oral and written communication and presentation skills to both business and technical audiences.
• Strong skills in delivering exciting solution demos that demonstrate the business impact of a solution rather than features/functions.
• Structured, analytical and able to manage multiple priorities.
• Fluent in German and English.

We Offer

• Full-time position.
• Hybrid work location.
• Opportunity to travel up to 50% to prospects and/or customers across Europe (mainly Germany).
• Flexible working location is up for discussion.

About the Company

With 40+ years of experience as an industry leader in retail software development, Extenda Retail's solutions are used by hundreds of retail chains in 37+ countries worldwide and processing over 25M daily transactions.

Extenda Retail brings simplicity to retail and logistic complex problems. Through software, daily customer management, innovation, creativity, and a deep understanding of customers' needs it provides the technology that helps retailers succeed. From warehouse to checkout.