Soporte técnico - Primer nivel, CDMX

About the Position

Soporte técnico - Primer nivel, CDMX

Join GLORY as a Technical Support Specialist in Mexico City, providing top-tier customer support and contributing to our innovative solutions.

Responsibilities

• Provide first-level technical support to customers
• Assist with troubleshooting and resolving technical issues
• Collaborate with the Technical Support Team

Requirements

• Fluency in Spanish (native level)
• Experience in technical support is a plus

Nice to Have

• Experience with customer service software
• Basic knowledge of IT systems

We Offer

• Permanent full-time position
• Onsite work in Mexico City
• Opportunity to work with a global leader in customer experience automation

About the Company

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants, and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills, and dedication. Here, we prioritize the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Glory Values

The Glory Values are our ethos of working together, diversity, and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.

• Customer Delight. We put our customers first.
• Integrity. We do the right thing, always.
• Innovation. We embrace new challenges and share the future.
• Speed. We move fast, that’s how we stay ahead.
• Diversity & Respect. We value the strength in our differences.
• Teamwork. We succeed together.

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