Sr. Consultant w/ Utility Billing exp.

About the Position

We are seeking a Sr. Consultant with Utility Billing experience to support daily billing operations and resolve complex billing issues in Miami Gardens, USA.

Responsibilities

• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes.
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams.
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments.
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation.
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows.
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting.
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements.

Requirements

• Education: Bachelor’s degree required; MBA or master’s strongly preferred.
• Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.
• Core Skills:
  • SAP ISU
  • Utility billing
  • Meter to Cash process

We Offer

• Salary: The annual salary for this position is between $86,500.00 – $101,500.00 depending on experience and other qualifications of the successful candidate.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.
• Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Application Process

1. Apply to the right opportunity: Find an open role that matches your skills and career goals and show us why you’re the person for the job.
2. Connect with your recruiter: If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.
3. Show off your skills: If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
4. Decision time: Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

Additional Information

• Travel: Willingness to travel extensively as client needs require.
• Equal Opportunity Employer: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
• Reasonable Accommodation: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Apply now and join our team to help turn bold ideas into solutions that improve lives everywhere.