Sr. Consultant w/ Utility Billing exp.

About the Position

We are seeking a Sr. Consultant with Utility Billing experience to join our team in Miami Gardens, United States. This role will be primarily responsible for supporting daily billing operations and resolving complex billing issues to ensure accurate customer billing and system functionality.

Responsibilities

• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes.
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams.
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments.
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation.
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows.
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting.
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements.

Requirements

• Key Skillsets: Energy and Utility domain, SAP ISU with Utility billing experience (Meter to Cash process).
• Travel: Willingness to travel extensively as client needs require.

Education & Work Authorization

• Education: Bachelor’s degree required; MBA or master’s strongly preferred.
• Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Salary & Compensation

• Salary: The annual salary for this position is between $86,500.00 – $101,500.00 depending on experience and other qualifications of the successful candidate.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.
• Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

About Cognizant

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at Cognizant.

About Cognizant Consulting

Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions.

About the Company

高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

Application Process

1. Apply for the Position: Find a suitable job opening that matches your skills and career goals, and show us why you are the best fit.
2. Contact with Recruiter: If our recruiter thinks you are a good match, they will schedule a brief introductory call to learn more about you, your experience, and how your skills align with the position.
3. Demonstrate Your Skills: If both you and our team are interested in moving forward, you will interview with our recruiting team. Some positions may also require a technical assessment and/or client interview.
4. Make a Decision: Our team will then evaluate each candidate’s potential for success in the role. As we want to find the best match for both you and us, this step may take some time-but rest assured, we will keep you updated on the progress.

Benefits

我们的福利计划以您为中心打造--帮助您享受充实、平衡且健康的生活。

财务健康

我们会定期审查市场数据，确保薪酬体现您所带来的价值。您的福利不仅限于薪资，还可能包括退休计划、财务教育等。

身心健康

我们通过带薪休假、在条件允许下的灵活工作安排、医疗保障计划、心理咨询、心理健康盟友计划等，赋能您将身心健康放在首位。

您的职业发展，由您做主

在 Cognizant 提供的 35 万多个岗位中，您将有机会探索新的技术、行业和工作地点，并打造推动职业发展的关键技能。

现实世界的影响力

想想您所依赖的那些知名品牌。很可能，他们也依赖我们来帮助强化其业务。在这里，您将把大胆的想法转化为改善全球生活的解决方案。

Equal Employment Opportunity

Cognizant is an equal employment opportunity employer. Your application and candidate status will not be impacted by race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local law.