Sr. Consultant w/ Utility Billing exp.

About the Position

We are seeking a Sr. Consultant with Utility Billing experience to support daily billing operations and resolve complex billing issues in Miami Gardens, USA. This role is integral to ensuring accurate customer billing and system functionality.

Responsibilities

• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes.
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams.
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments.
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation.
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows.
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting.
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements.

Requirements

• Key Skillsets: Energy and Utility domain, SAP ISU with Utility billing experience (Meter to Cash process).
• Travel: Willingness to travel extensively as client needs require.
• Education: Bachelor’s degree required; MBA or master’s strongly preferred.
• Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.

We Offer

• Salary: The annual salary for this position is between $86,500.00 – $101,500.00 depending on experience and other qualifications of the successful candidate.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.
• Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

About the Company

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at Cognizant.

About Cognizant Consulting

Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions.

Application Process

1. Apply to the Opportunity: Find an open position that matches your skills and career goals and show us why you are the right fit for the job. If you don’t see the right opportunity, consider joining our Talent Community.
2. Connect with Your Recruiter: If one of our recruiters sees a match, they will arrange a brief introductory call to learn more about you and how your experiences and skills align with the role.
3. Showcase Your Skills: If you and our team want to move forward, you will have an interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
4. Decision Time: Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right opportunity for both you and us, but you can count on us to keep you informed.

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Note: Salary, other compensation, and benefits are accurate as of the date of this posting and may be modified at any time, subject to applicable law.

Cognizant is an equal opportunity employer. Your application and candidacy will not be evaluated based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

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