Sr. Consultant w/ Utility Billing exp.

About the Position

We are seeking a Sr. Consultant with Utility Billing experience to support daily billing operations and resolve complex billing issues in Miami Gardens, USA.

Responsibilities

• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes.
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams.
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments.
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation.
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows.
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting.
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements.

Requirements

• Education: Bachelor’s degree required; MBA or master’s strongly preferred.
• Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.
• Skills:
  • SAP ISU
  • Utility billing
  • Meter to Cash process

We Offer

• Salary: The annual salary for this position is between $86,500.00 – $101,500.00 depending on experience and other qualifications of the successful candidate.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.
• Benefits:
  • Medical, Dental, Vision, Life Insurance
  • Paid Holidays plus PTO
  • 401(k) with company contributions
  • Short-term/Long-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at Cognizant.

Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions.

Application Process

1. Apply to the Opportunity: Find an open position that matches your skills and professional goals and show us why you are the right fit for the job.
2. Connect with Your Recruiter: If one of our recruiters sees a match, they will arrange a brief introductory call to learn more about you and how your experiences and skills align with the position.
3. Showcase Your Skills: If you and our team want to continue with the process, you will have an interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
4. Decision Time: Our team will then review each candidate's potential for success in the role. This step may take some time because we want to find the right opportunity for both you and us, but you can count on us to keep you informed.

Additional Information

• Travel: Willingness to travel extensively as client needs require.
• Compensation: The information on compensation is accurate as of the date of this posting and may be modified at any time, subject to applicable law.
• Equality: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

Benefits That Help You Thrive

Our benefits program is designed with you in mind, so you can enjoy a full, balanced, and healthy life.

Financial Wellness

We regularly review market data to ensure that compensation reflects the value you bring. Your benefits go beyond salary and can include retirement plans, financial education, etc.

Physical and Mental Health

We give you the tools to prioritize your well-being through paid time off, flexible work options when possible, healthcare plans, counseling services, our Mental Health Allyship program, and much more.

Your Career, Your Way

With over 350,000 positions at Cognizant, you will have opportunities to explore new technologies, industries, and locations, and develop the skills you need to grow your career.

Real-World Impact

Think of the biggest brands you trust. Chances are, they trust us to help strengthen their business. Here, you will turn bold ideas into solutions that improve lives everywhere.

Your Path to Cognizant

Here's what you can expect from our hiring process. Note that it may vary depending on the role and location. Explore our frequently asked questions for more information.

Step 1: Apply to the Right Opportunity

Find an open position that matches your skills and professional goals and show us why you are the right fit for the job. Don't see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a match, they will arrange a brief introductory call to learn more about you and how your experiences and skills align with the position.

Step 3: Showcase Your Skills

If you and our team want to continue with the process, you will have an interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Time to Decide

Our team will then review each candidate's potential for success in the role. This step may take some time because we want to find the right opportunity for both you and us, but you can count on us to keep you informed.