Sr. Consultant w/ Utility Billing exp.

About the Position

We are seeking a Sr. Consultant with Utility Billing experience to join our team in Miami Gardens, United States. This role will primarily support daily billing operations and resolve complex billing issues to ensure accurate customer billing and system functionality.

Responsibilities

• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes.
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams.
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments.
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation.
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows.
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting.
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements.

Requirements

• Key Skillsets: Energy and Utility domain, SAP ISU with Utility billing experience (Meter to Cash process).
• Travel: Willingness to travel extensively as client needs require.
• Education: Bachelor’s degree required; MBA or master’s strongly preferred.
• Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.

We Offer

• Salary: The annual salary for this position is between $86,500.00 – $101,500.00 depending on experience and other qualifications of the successful candidate.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, subject to applicable plan terms.
• Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

About the Company

About Cognizant

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at Cognizant.

About Cognizant Consulting

Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions.

Application Process

1. Apply for the Job: Find a suitable position that matches your skills and career goals and demonstrate why you are the right fit for the role. If you don’t see a matching position, consider joining our Talent Community.
2. Contact Your Recruiter: If a recruiter sees a good match, they will schedule a brief introductory call to learn more about you and discuss how your experience and skills align with the role.
3. Showcase Your Skills: If you and our team decide to proceed, you will engage with our recruitment team. Some roles may also require technical assessments and/or client interviews.
4. Decision Time: Our team will then evaluate each candidate’s potential to succeed in the role. This step may take some time as we aim to find the right match for both you and us, but rest assured, we will keep you updated.

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