Sr. Java Production Support Engineer

About the Position

Sr. Java Production Support Engineer

公開日 8月 13 2026

場所 Vancouver, BC - 1090 Homer St / Canada

職種 Technology & Engineering

作業モデル Hybrid

As a Java Technical Lead, you will make an impact by leading production support, application maintenance, and operational excellence initiatives for critical enterprise applications. You will be a valued member of the Application Support team and work collaboratively with development, infrastructure, business stakeholders, and cross-functional technology teams to ensure application stability, performance, and continuous improvement.

Responsibilities

• Lead application maintenance and production support activities for business-critical applications.
• Drive incident, problem, and change management processes while ensuring timely resolution of issues.
• Perform root cause analysis and implement permanent solutions to prevent recurring incidents.
• Monitor application health, performance, availability, and reliability across supported environments.
• Lead production releases and deployment activities, ensuring smooth transitions into production.
• Collaborate with development, infrastructure, and business teams to resolve complex technical challenges and support enhancements.
• Mentor team members and provide technical leadership, guidance, and best practices.
• Ensure compliance with SLA, KPI, and operational excellence standards.

Requirements

• 8+ years of experience in application production support, maintenance, and troubleshooting of enterprise applications.
• Strong hands-on experience with Java, Spring Boot, Microservices, Angular, and SQL.
• Proven experience supporting and troubleshooting Java-based applications in production environments.
• Experience working with Microsoft Service Bus (MSB) and enterprise integration technologies.
• Strong experience in incident management, problem management, change management, and monitoring tools.
• Experience performing SQL analysis, database troubleshooting, and performance optimization.
• Knowledge of ITIL processes and application support best practices.
• Experience leading production releases, deployments, and operational support activities.
• Strong analytical, communication, stakeholder management, and leadership skills.
• Ability to mentor support engineers and provide technical direction to teams.

Nice to Have

• Experience with Python scripting and automation.
• Experience supporting distributed and microservices-based architectures.
• Knowledge of application monitoring, observability, and performance tuning tools.
• Experience driving continuous service improvement and operational excellence initiatives.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days per week in a Cognizant or client office in Vancouver, British Columbia, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

Salary and Other Compensation

The annual salary for this position is between CAD $80,000 - $110,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

About the Company

コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。

Benefits

当社の福利厚生プログラムは、あなたを第一に考えて設計されており、充実し、バランスの取れた健やかな生活を送れるようサポートします。

経済的なウェルビーイング

当社では市場データを定期的に見直し、皆さんがもたらす価値が正しく報酬に反映されるよう努めています。福利厚生は給与だけにとどまらず、退職金・年金制度や金融教育などが含まれる場合があります。

身体的およびメンタルヘルス

有給休暇、可能な範囲での柔軟な働き方、医療保険制度、カウンセリング、メンタルヘルス・アライシップ・プログラムなどを通じて、あなたが自身のウェルビーイングを大切にできるよう支援します。

あなたのキャリアは、あなたの思い描くかたちで

Cognizantでは35万人以上の職種があり、新しいテクノロジー、業界、勤務地に挑戦する機会が広がっています。キャリア成長に必要なスキルを身につけ、自分らしいキャリアを築くことができます。

現実社会へのインパクト

あなたが信頼している世界的な大手ブランドを思い浮かべてみてください。その多くが、ビジネスをさらに強化するために私たちを頼りにしています。ここでは、大胆なアイデアを、世界中の人々の暮らしをより良くするソリューションへと形にしていくことができます。

Application Process

Step 1: Apply for the Best Fit Position

Find a job that matches your skills and career goals, and tell us why you're the perfect fit. If you don't see a position that fits, consider registering in our Talent Community.

Step 2: Connect with a Recruiter

If our recruiters think you're a good fit, they'll set up a short online meeting (initial contact) to learn more about you and how your experience and skills align with the position.

Step 3: Showcase Your Skills

If both parties decide to continue the hiring process, you'll move on to an interview with our hiring team. Depending on the position, this may include a technical assessment or client interview.

Step 4: Final Decision

Finally, our team will review each candidate's potential to succeed in the position. This step may take some time, but rest assured, we'll keep you updated on the progress.

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