Sr. Java Production Support Engineer

About the Position

Sr. Java Production Support Engineer

Published Date: August 13, 2026

Location: Vancouver, BC - 1090 Homer St / Canada

Job Type: Technology & Engineering

Work Model: Hybrid

About the Role

As a Java Technical Lead, you will make an impact by leading production support, application maintenance, and operational excellence initiatives for critical enterprise applications. You will be a valued member of the Application Support team and work collaboratively with development, infrastructure, business stakeholders, and cross-functional technology teams to ensure application stability, performance, and continuous improvement.

Responsibilities

• Lead application maintenance and production support activities for business-critical applications.
• Drive incident, problem, and change management processes while ensuring timely resolution of issues.
• Perform root cause analysis and implement permanent solutions to prevent recurring incidents.
• Monitor application health, performance, availability, and reliability across supported environments.
• Lead production releases and deployment activities, ensuring smooth transitions into production.
• Collaborate with development, infrastructure, and business teams to resolve complex technical challenges and support enhancements.
• Mentor team members and provide technical leadership, guidance, and best practices.
• Ensure compliance with SLA, KPI, and operational excellence standards.

Requirements

• 8+ years of experience in application production support, maintenance, and troubleshooting of enterprise applications.
• Strong hands-on experience with Java, Spring Boot, Microservices, Angular, and SQL.
• Proven experience supporting and troubleshooting Java-based applications in production environments.
• Experience working with Microsoft Service Bus (MSB) and enterprise integration technologies.
• Strong experience in incident management, problem management, change management, and monitoring tools.
• Experience performing SQL analysis, database troubleshooting, and performance optimization.
• Knowledge of ITIL processes and application support best practices.
• Experience leading production releases, deployments, and operational support activities.
• Strong analytical, communication, stakeholder management, and leadership skills.
• Ability to mentor support engineers and provide technical direction to teams.

Nice to Have

• Experience with Python scripting and automation.
• Experience supporting distributed and microservices-based architectures.
• Knowledge of application monitoring, observability, and performance tuning tools.
• Experience driving continuous service improvement and operational excellence initiatives.

Salary and Other Compensation

Applications will be accepted until August 28th, 2026.

The annual salary for this position is between CAD $80,000 - $110,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

About the Company

Cognizant (NASDAQ: CTSH) is a leading AI and technology services company that bridges the gap between AI investments and enterprise value by creating end-to-end AI solutions for our clients. Our deep industry, process, and engineering expertise helps us fuse the context of the enterprise with technology to augment human potential, create tangible results, and enable global enterprises to consistently lead in a changing world. Learn more at cognizant.ai or @cognizant.

Benefits

Our benefits program is designed with you in mind, to help you live a balanced, meaningful, and healthy life.

Financial Security

We regularly review market data to ensure your compensation reflects your value and contributions. Your benefits go beyond your salary and may include retirement plans, financial education, and more.

Physical and Mental Health

We empower you to prioritize your well-being with paid time off, flexible work arrangements, health insurance, counseling, our Mental Health Allyship program, and more.

Your Career Path, Your Way

With over 350,000 positions at Cognizant, you'll have the opportunity to explore new technologies, industries, and locations, while developing the skills you need to grow in your career.

Real Impact

Think about the leading brands you rely on every day. Chances are, they rely on us to help power their business. Here, you'll turn bold ideas into solutions that improve the quality of life for people around the world.

Your Journey to Cognizant

Here's what you can expect from our hiring process. Note that steps may vary by role and location. Check out our FAQs to learn more.

Step 1: Apply for the Right Role

Find open positions that match your skills and career goals, and show us why you're a great fit. Can't find the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If our recruiters think you're a good match, they'll schedule a quick chat to get to know you and discuss how your experience and skills align with the role.

Step 3: Showcase Your Skills

If both you and our team think it's a good fit, you'll interview with our hiring team. Some roles may require additional technical assessments and/or client interviews.

Step 4: Decision Time

Our team will evaluate each candidate's potential to succeed in the role. This process may take some time as we look for the best fit for both you and us-but you can be sure we'll keep you updated along the way.

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