About the Position

Sr. Java Production Support Engineer

Date published: Aug 13 2026

Location: Vancouver, BC-1090 Homer St / Canada

Job category: Technology & Engineering

Work model: Hybrid

About the Role

As a Java Technical Lead, you will make an impact by leading production support, application maintenance, and operational excellence initiatives for critical enterprise applications. You will be a valued member of the Application Support team and work collaboratively with development, infrastructure, business stakeholders, and cross-functional technology teams to ensure application stability, performance, and continuous improvement.

Responsibilities

Lead application maintenance and production support activities for business-critical applications.
Drive incident, problem, and change management processes while ensuring timely resolution of issues.
Perform root cause analysis and implement permanent solutions to prevent recurring incidents.
Monitor application health, performance, availability, and reliability across supported environments.
Lead production releases and deployment activities, ensuring smooth transitions into production.
Collaborate with development, infrastructure, and business teams to resolve complex technical challenges and support enhancements.
Mentor team members and provide technical leadership, guidance, and best practices.
Ensure compliance with SLA, KPI, and operational excellence standards.

Requirements

8+ years of experience in application production support, maintenance, and troubleshooting of enterprise applications.
Strong hands-on experience with Java, Spring Boot, Microservices, Angular, and SQL.
Proven experience supporting and troubleshooting Java-based applications in production environments.
Experience working with Microsoft Service Bus (MSB) and enterprise integration technologies.
Strong experience in incident management, problem management, change management, and monitoring tools.
Experience performing SQL analysis, database troubleshooting, and performance optimization.
Knowledge of ITIL processes and application support best practices.
Experience leading production releases, deployments, and operational support activities.
Strong analytical, communication, stakeholder management, and leadership skills.
Ability to mentor support engineers and provide technical direction to teams.

Nice to Have

Experience with Python scripting and automation.
Experience supporting distributed and microservices-based architectures.
Knowledge of application monitoring, observability, and performance tuning tools.
Experience driving continuous service improvement and operational excellence initiatives.

We Offer

Competitive salary between CAD $80,000 - $110,000 depending on experience and qualifications.
Hybrid work model with 2-3 days per week in a Cognizant or client office in Vancouver, British Columbia, Canada.
Eligibility for Cognizant's discretionary annual incentive program, based on performance.
Comprehensive benefits program including retirement plans, financial education, healthcare plans, counselling, and more.
Opportunities to explore new technologies, industries, and locations within Cognizant's 350,000+ roles.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Application Process

Apply to the right opportunity: Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.
Connect with your recruiter: If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.
Show off your skills: If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
Decision time: Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

Applications will be accepted until August 28th, 2026.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Apply now

Sr. Java Production Support Engineer

Job description