Sr. Java Production Support Engineer

About the Position

Sr. Java Production Support Engineer

00070041881

• Date published: Aug 13 2026
• Location: Vancouver, BC-1090 Homer St / Canada
• Job category: Technology & Engineering
• Work model: Hybrid

About the Role

As a Java Technical Lead, you will make an impact by leading production support, application maintenance, and operational excellence initiatives for critical enterprise applications. You will be a valued member of the Application Support team and work collaboratively with development, infrastructure, business stakeholders, and cross-functional technology teams to ensure application stability, performance, and continuous improvement.

Responsibilities

• Lead application maintenance and production support activities for business-critical applications.
• Drive incident, problem, and change management processes while ensuring timely resolution of issues.
• Perform root cause analysis and implement permanent solutions to prevent recurring incidents.
• Monitor application health, performance, availability, and reliability across supported environments.
• Lead production releases and deployment activities, ensuring smooth transitions into production.
• Collaborate with development, infrastructure, and business teams to resolve complex technical challenges and support enhancements.
• Mentor team members and provide technical leadership, guidance, and best practices.
• Ensure compliance with SLA, KPI, and operational excellence standards.

Requirements

• 8+ years of experience in application production support, maintenance, and troubleshooting of enterprise applications.
• Strong hands-on experience with Java, Spring Boot, Microservices, Angular, and SQL.
• Proven experience supporting and troubleshooting Java-based applications in production environments.
• Experience working with Microsoft Service Bus (MSB) and enterprise integration technologies.
• Strong experience in incident management, problem management, change management, and monitoring tools.
• Experience performing SQL analysis, database troubleshooting, and performance optimization.
• Knowledge of ITIL processes and application support best practices.
• Experience leading production releases, deployments, and operational support activities.
• Strong analytical, communication, stakeholder management, and leadership skills.
• Ability to mentor support engineers and provide technical direction to teams.

Nice to Have

• Experience with Python scripting and automation.
• Experience supporting distributed and microservices-based architectures.
• Knowledge of application monitoring, observability, and performance tuning tools.
• Experience driving continuous service improvement and operational excellence initiatives.

We Offer

• Compensation: The annual salary for this position is between CAD $80,000 - $110,000, depending on experience and other qualifications of the successful candidate.
• Incentives: This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days per week in a Cognizant or client office in Vancouver, British Columbia, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional Information

• Applications will be accepted until August 28th, 2026.
• Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
• Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
• Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
• If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced and healthy life.

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more.

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations-and build the skills you need to grow your career.

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision time

Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

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