Voip/DevOps Engineer
Primary stack
Job description
About the Position
StartupSoft specializes in IT outstaffing services, and we’re on the lookout for top-tier talents like you. We are seeking a Senior VoIP/DevOps Engineer with 7+ years of experience to join our US-based healthcare technology team. Our team is building an AI-powered communications platform for healthcare organizations, focusing on scalability, reliability, and real-time communications.
About the Client
A US-based healthcare technology company building an AI-powered communications platform for healthcare organizations. The engineering team is developing a next-generation cloud-native telecommunications platform focused on scalability, reliability, and real-time communications.
Tech Stack
- Kubernetes
- Docker
- Linux
- FreeSWITCH
- Kamailio / OpenSIPS
- SIP
- RTP
- Terraform
- CI/CD
- Infrastructure as Code
- Helm
- Prometheus
- Grafana
- Loki
- OpenTelemetry
- Homer SIP Capture
- PostgreSQL
- Redis
- Google Cloud Platform / AWS
- Go
- Python
- Node.js
Responsibilities
- Design, deploy, and operate highly available Kubernetes infrastructure.
- Build and maintain production FreeSWITCH clusters and Kamailio SIP infrastructure.
- Automate infrastructure provisioning, configuration, and deployments.
- Develop CI/CD pipelines and Infrastructure as Code.
- Design secure and scalable SIP infrastructure.
- Integrate the platform with telecommunications carriers, including Telnyx.
- Optimize system performance, call quality, availability, and platform reliability.
- Implement monitoring, logging, alerting, tracing, and observability.
- Develop provisioning APIs and internal operational tooling.
- Troubleshoot complex Linux, networking, SIP, and RTP issues.
- Collaborate with AI engineers to integrate voice intelligence and speech-processing services.
- Build infrastructure for AI voice agents, intelligent call routing, messaging, analytics, voice recording, and provisioning services.
- Design and implement high-availability and disaster-recovery solutions.
- Continuously improve platform scalability, resiliency, automation, and security.
- Support the migration of customers from legacy VoIP infrastructure to the new cloud-native platform.
Requirements
- 7+ years of experience in DevOps, Platform Engineering, Site Reliability Engineering, or Infrastructure Engineering.
- Production experience with Kubernetes and Docker.
- Strong Linux systems administration experience.
- Experience designing and operating highly available distributed systems.
- Strong networking knowledge, including TCP/UDP, DNS, NAT, TLS, firewalls, and load balancing.
- Experience building CI/CD pipelines and infrastructure automation.
- Experience with Infrastructure as Code; Terraform is preferred.
- Experience implementing monitoring, logging, alerting, and observability.
- Strong written and spoken English.
- Experience building platforms and automated infrastructure rather than only maintaining servers.
Telecommunications Experience
Candidates should have experience with several of the following:
- FreeSWITCH
- Kamailio or OpenSIPS
- SIP
- RTP
- Telecom carrier integrations
- VoIP or UCaaS platforms
- CPaaS infrastructure
Preferred Qualifications
- Experience with Google Cloud Platform or AWS.
- Experience with PostgreSQL and Redis.
- Experience with Go, Python, or Node.js.
- Experience with Helm.
- Experience with Prometheus, Grafana, Loki, or OpenTelemetry.
- Experience with Homer SIP Capture.
- Experience building CPaaS or UCaaS platforms.
- Experience with AI voice or speech-processing systems.
- Experience integrating with Telnyx.
We Offer
- Global Collaboration Opportunities: Work with top entrepreneurs and startups from Silicon Valley and EU.
- Core Team Membership: Become an integral part of the core team - be more than someone who just writes code.
- Equity and Ownership Potential: Potential to receive equity in high-growth startups.
- Premier Workspaces: Beautiful offices in the best locations with high-end amenities.
- Competitive Compensation Package: Above average salary, benefits & medical insurance.
- Cutting-Edge Technology Environment: Only the latest, modern technologies with no legacy code and management bureaucracy.
- Impactful Project Contributions: Contribute to well-funded products with potential to impact millions.
- Collaborative Company Culture: Tight-knit team with an inclusive and transparent culture.
Location
- Ukraine/Remote
Category
- DevOps
- Senior
Employment Type
- Full-Time
Experience Level
- Senior
© StartupSoft. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
We connect top-tier Ukrainian engineers with startups from Silicon Valley and Fortune 10 corporationsStartupSoft is where your work matters. We value personalities, foster growth, build stable partnerships, and love what we do.— 91% are happy to be a part of the StartupSoft team— 75% of employees have referred their friends and ex-co-workers to us— 150 employees is total StartupSoft headcount, growing steadily (x3 in the past 4 years)Our values— Mindset of respect. We treat everyone equally, valuing their opinions and input— We go beyond tasks, promoting proactive action— Flexibility. We support flexible scheduling and remote work to keep everyone happyCharity Foundation “Ukraine in Our Hearts”Our friends and partners have been incredibly supportive since the onset of the full-scale war. In response, we created a charity fund to unite efforts in supporting Ukraine and contributing to our common fight for Ukrainian lives.Together, we’ve already donated over 10 million UAH, manufactured 1000 ballistic vests and shipped life-saving gear to the front lines.Why us?—Work with global companies, from startups in Silicon Valley to giants like FAANG—Become an integral part of the core team—Contribute to well-funded products with a chance to impact millionsWhat do we offer?—Offices with high-end amenities, equipped with Starlink, backup generators, and voltage breakers—Tight-knit team with an inclusive and transparent culture—Only the latest, modern technologies—Above average salary & benefitsLet’s work together!
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