Supply Chain Manager, Planning & Fulfillment

About the Position

Supply Chain Manager, Planning & Fulfillment

Location: Atlanta (Remote Friendly)

Employment Type: Full Time

Company: Greenlight Financial Technology

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Responsibilities

• Own Greenlight's hardware demand plan: Build and maintain Greenlight’s supply chain forecast, translating marketing spend plans, promotional calendars, POS/sell-through data, and launch timelines into a plan operations can execute on.
• Lead consensus planning: Support inventory allocation decisions with GTM, Marketing, Finance, and Ops; maintain baseline, upside, and downside views and escalate risks with a recommendation.
• Convert demand plan into a supply plan: Create a time-phased, BOM-level supply plan.
• Manage Amazon FBA inventory health: Ensure optimal inventory levels and health.
• Operate 3PL relationship: Handle kitting/VAS scheduling, inbound receiving coordination, FBA replenishment execution, retail routing-guide and labeling compliance, and packaging-consumables replenishment.
• Define and enforce SLAs and KPIs: Work with 3PL on VAS scheduling, managing kitting cycle times, FBA ship SLA, inventory accuracy, and receiving SLA.
• Manage item master and BOM: Ensure BOM changes are reflected in 3PL SOPs before they hit the floor.
• Partner with cross-functional teams: Define fulfillment, labeling, EDI, and returns requirements for new channel onboarding.
• Maintain supply chain KPI suite: Track forecast accuracy, in-stock rate by channel, inventory turns, weeks-of-supply, kit component coverage, 3PL scorecard, and returns cycle time.
• Champion automation: Automate manual workflows.
• Support Accounting: Reconcile inventory transactions and explain variances during month-end close.
• Document processes: Create SOPs and runbooks for scalability.

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Requirements

• Experience: 5–8+ years in supply chain planning, inventory management, or logistics operations for physical consumer products.
• Demand Planning: Hands-on experience with SKU-level forecast across D2C, Amazon/marketplace, and retail.
• MRP/BOM-based Supply Planning: Knowledge of reorder points, safety stock, lead-time offsetting, and kit/bundle SKUs.
• 3PL Management: Direct experience managing the day-to-day of a 3PL, including warehouse management system configurations, kitting/VAS, FBA prep and inbound, SLA and scorecard governance.
• Retail EDI Workflows: Experience managing retail EDI workflows, including purchase orders, acknowledgments, advance ship notices, invoices, and inventory feeds.
• Analytical Skills: Strong analytical and modeling skills; comfortable with large, imperfect data sets from multiple systems.
• Process-Oriented Mindset: Demonstrated track record of driving change through scalable processes.
• Communication Skills: Excellent communication skills with the ability to synthesize supply and demand trade-offs into clear recommendations for GTM, Finance, and leadership.
• Ambiguity Navigation: Comfort navigating ambiguity and creating structure where none exists.

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Nice to Have

• Amazon FBA/FBM Operations: Hands-on experience with Amazon FBA/FBM operations.
• Retail Vendor-Compliance: Experience with retail vendor-compliance.
• S&OP or Consensus Demand Planning: Familiarity with S&OP or consensus demand planning.

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We Offer

• Compensation: Competitive base pay range of $100,000 - $140,000 (NY, CA, WA) and $100,000 - $130,000 (CO). Total compensation package includes discretionary performance bonus, equity rewards, medical benefits, 401K match, and more.
• Benefits:
  • Medical, dental, vision, and HSA match
  • Paid life insurance, AD&D, and disability benefits
  • Traditional 401k with company match and Roth IRA
  • Unlimited PTO
  • Paid company holidays and pop-up bonus holidays
  • Professional development stipend
  • Mental health resources
  • 1:1 financial planners
  • Fertility healthcare
  • 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
  • Flexible WFH, both remote and in-office opportunities
  • Fully stocked kitchen, catered lunches, and occasional in-office happy hours
  • Employee resource groups

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About the Company

Greenlight is a family technology company on a mission to help families raise financially smart kids and navigate life together. Its suite of products - including the Greenlight app, debit card, Safe Family GPS trackers, and Family Hub - brings together financial tools, safety features, and everyday family management in one connected experience. Designed for busy families who want convenience without compromise, Greenlight continues to innovate alongside the evolving needs of modern life. Today, more than 6.5 million family members trust Greenlight to stay in sync.

At Greenlight, we're here to make the day-to-day easier and futures brighter, so families can spend less time managing life, and more time living it. That's why we get out of bed every morning.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.