About the Position

TECH OPS SPECIALIST I (Salesforce Marketing Cloud Consultant) - Customer Intelligence

Belo Horizonte, MG; Curitiba, PR; Recife, PE; São Paulo, SP

Conheça o Inter

Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades reais, transformar a vida das pessoas e o mercado financeiro. Esse é o nosso Jeito Inter de Fazer. Se você quer fazer parte dessa mudança e deixar um legado, seu lugar é aqui.

Vem ser Sangue Laranja.

Get to Know Inter

As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology.

We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market.

This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.

Become Sangue Laranja.

About the Role and Mission

You will be part of our Global Expansion team, translating business needs into robust solutions within the Salesforce Martech ecosystem.

Daily Responsibilities

Partner with Growth Marketing, Data, and other IT areas to improve customer interactions.
Be responsible for platform governance, ensuring the application of best practices.
Understand the needs of the areas served to design solutions that meet objectives, automate, and improve processes.
Configure, manage, and administer the platform, including data ingestion, transformation, and delivery routines.
Integrations via REST and SOAP APIs, connecting Marketing Cloud to external systems such as CRMs and web platforms.
Data management and manipulation through advanced SQL, working with Data Extensions and complex datasets.
Produce documentation of the developed solutions.

Requirements

Mandatory:

Completed Higher Education in Technology, Information Systems, or related fields.
Availability to work on-site.
Experience using Salesforce Marketing Cloud, acting as a consultant with knowledge in platform development, setup, subscriber maintenance, Installed Packages (API Event, Custom Activities, etc.), and connections with data lakes.
Solid experience with SSJS, SQL, and API integrations.
Knowledge of Ampscript/SQL/HTML/CSS.
Excellent communication skills and ability to collaborate with diverse teams.

Desirable:

Salesforce Marketing Cloud Consultant and Developer certifications.
Knowledge of MarketingCloud Next, Data Cloud (Data 360), and Marketing Cloud Personalization.
Knowledge of Sales Cloud, Service Cloud.
Intermediate or advanced English.
Knowledge of AWS S3.

Benefits

Meal and meal vouchers.
Health and dental insurance.
Life insurance.
Birthday DayOff.
Baby On Board and Breastfeeding Room.
Extended parental leave.
Childcare/nanny assistance and/or assistance for children with disabilities.
Wellhub and Inter Running Group.
CARE4U Space (Belo Horizonte): exclusive self-care services, decompression area, games, and mini golf.
Advantages in our SuperApp, such as Duo Gourmet.
Inter Prime Card.
Internal training and development programs.

Selection Process Stages

Resume screening.
Initial screening (initial approach to align expectations about the position).
Assessments.
Interview with the Talent Team.
Technical test (when necessary).
Interview with leadership.
Job offer.

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TECH OPS SPECIALIST I (Salesforce Marketing Cloud Consultant) - Customer Intelligence

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