Technical lead - ServiceNow

About the Position

Technical Lead - ServiceNow (Job ID - 2238)

We are looking for someone who is well-versed with the ServiceNow platform which supports IT Service Management to automate business processes. As a Technical Lead – ServiceNow, you will be designing, configuring, developing, troubleshooting, and implementing baseline and custom applications to enhance the platform. You will also manage the platform to ensure stability and implement architectural changes when necessary.

Responsibilities

• Manage, design, develop, and implement solutions and supporting modules like ITSB, ITBM, ITAM, and ITOM among others to address complex business issues.
• Effectively work with stakeholders both internally and externally to the organization.
• Understand business requirements and implement technical requirements while working with standard design principles.
• Engage with the Architect to produce high-level and/or detailed design of requirements.
• Estimating development effort for requirements.
• Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (e.g., ITSM, CSM, ITOM, SecOps).
• Drive process optimization, efficiencies, and productivity using automation.
• Act as a mentor to support and lead your team.
• Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements.
• Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes.
• Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers.
• Design quality features and think about how the applications and solutions will evolve in the future.
• Solving complex problems in a highly dynamic and agile environment.
• Having a strong focus on code quality and reusability.

Requirements

• Minimum 6 years of ServiceNow Design and Development experience apart from support/admin.
• Good to have any ServiceNow Implementation Specialist Certification or Application Developer Certification.
• ITSM/ITBM/ITOM/Security Ops/GRC development experience (Good to have).
• Hands-on experience in Integration of third-party APIs - Primary skills: ServiceNow ITSM/GRC Dev engineer.
• Must be CSA certified and great plus if certified as Implementation specialist.
• Hands-On Experience in Integration of APIs.

We Prefer

• Minimum 3 years of experience in ServiceNow development (Not administration).

Your Qualification

• B.E/B.Tech/M.C.A/MSc (preferably in Computer Science/IT)

About the Company

Kanini Software Solutions, Inc. does not discriminate in employment matters on the basis of race, gender, religion, age, national origin, citizenship, veteran status, family status, disability status, or any other protected class. We support workplace diversity. If you have a disability, please let us know if there is anything we can do to improve the interview process for you; we’re happy to accommodate. Kanini Software Solutions, Inc., 25 Century Blvd., Ste. 602, Nashville, TN 37214.

Locations

• Chennai, India
• Coimbatore, India
• Bangalore, India
• Pune, India
• Noida, India

Employment Type

• Full-time