Technical Program Director (Banking Technology projects)

About the Position

We are seeking a Technical Program Director for Banking Technology projects at KLx, the Portuguese subsidiary of Crédit Agricole S.A. The role involves leading high-value projects across the full lifecycle, from specialized audits to RUN support.

About the Company

KLx is dedicated to providing IT Skills & Software Development services to the IT organizations within the Crédit Agricole Group. Our mission is to assist with the IT transformation and activities of a worldwide bank, leveraging our international campus in Lisbon.

Responsibilities

Your main responsibilities as Program Director will include:

Portfolio Management – One Shot Projects

• Contribute to the contractual definition of objectives with client stakeholders.
• Maintain continuous technology watch to propose innovative approaches and ensure alignment with best-in-class project management practices.

Definition of Resources and Objectives

• Plan projects over a multi-year horizon.
• Set objectives related to cost, schedule, quality, and client satisfaction.
• Determine required human and technical resources.
• Prepare responses to RFPs and support pre-sales activities.
• Define project governance and ensure alignment among all contributors.

Administrative Management and Budget Oversight

• Lead project steering meetings and structure task planning.
• Monitor project progress and associated schedules.
• Produce and analyze PMO dashboards related to project execution and service activity.
• Deliver reporting for steering committees, business stakeholders, and executive management.

Project Resource Management

• Define staffing needs and oversee resource allocation.
• Supervise subcontractors and ensure the quality and effectiveness of their deliverables.
• Recruit and evaluate project managers; contribute to the recruitment of technical roles.
• Manage project managers (hierarchically or functionally).
• Define training plans to strengthen technological and methodological capabilities.
• Maintain strong client relationships throughout the project lifecycle.
• Drive continuous improvement of project management methodologies.

Requirements

• Degree in Information Technology, Computer Science, or related field.
• Strong experience in program / portfolio management within tech environments.
• Solid skills in governance, planning, budgeting, and risk management.
• Good understanding of software delivery, DevOps, testing, and architecture basics.
• Proven ability to lead multidisciplinary teams and manage external partners.
• Experience in RFP responses, client engagement, and steering committees.
• Excellent communication and stakeholder management skills.
• Experience in banking or financial environments is a strong plus.
• Fluent in English and French.

We Offer

• Competitive Salary + Bonus + Flex Benefits + Health Insurance
• Hybrid working model, allowing you to combine onsite and offsite work
• Open Space with a lovely location next to Tejo, 5 minutes’ walk from Metro and Train Station, 15 minutes’ drive from Humberto Delgado’s airport
• Canteen facilities (Breakfast + Lunch)
• Parking upon request (option to charge electrical cars)
• Free coffee, hot chocolate, and fruits
• Training (Hard and Soft Skills)
• International environment with more than 15 nationalities
• A people-oriented and friendly working environment

Contract

• Type: Full-time
• Location: Lisbon, Portugal

Technologies

• Agile
• DevOps

Languages

• English: B2
• French: B2

Experience

• Years of Experience: >5
• Education Level: Bachelor's degree