Telecom BSS Solution Architect

About the Position

We are seeking a highly experienced Telecom BSS Solution Architect with 15+ years of experience in designing, transforming, and modernizing Business Support Systems (BSS) within telecom environments. The role demands strong expertise in Billing, Legacy Application Transformation, and End-to-End BSS Architecture, with exposure to large-scale telecom transformations.

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

Responsibilities

• Lead end-to-end solution architecture across Telecom BSS domains including Order Management, Charging, Billing, Payments, and Revenue Management.
• Define and drive BSS transformation and modernization strategy, including migration from legacy systems to next-gen digital architecture.
• Perform legacy application assessment, dependency analysis, and decommissioning planning for large-scale telecom ecosystems.
• Architect scalable billing ecosystems including Charging, Invoicing, Payments, Dunning, Collections, and Revenue Assurance.
• Design integration architecture across BSS, OSS, and third-party systems using API-led and event-driven approaches.
• Lead E2E solution design and blueprinting aligned with TM Forum standards (eTOM, ODA, Open APIs).
• Conduct business process modeling, gap analysis, and solution design for telecom transformation programs.
• Collaborate with business stakeholders to enhance customer journeys and digital experience in BSS landscapes.
• Drive Agile-based delivery, ensuring alignment between architecture, business outcomes, and delivery teams.

Requirements

Mandatory Skills & Expertise

Domain Expertise

• Strong experience in Telecom BSS stack:
  • Billing, Charging, Invoicing
  • CRM, CPQ, Order Management
  • Revenue Assurance, Payments, Collections
• Deep understanding of telecom value chains (Lead-to-Order, Order-to-Cash, Usage-to-Pay)

Billing Specialization

• Hands-on experience in:
  • Billing transformations and migrations
  • Product catalog & pricing management
  • Mediation, rating, invoicing, and settlement systems
• Experience with billing platforms such as BSCS or similar enterprise systems

Legacy Modernization

• Proven experience in:
  • Legacy system rationalization and decommissioning
  • Migration to cloud-native or microservices-based architecture
  • Dependency and remediation planning for legacy applications

Architecture & Integration

• Architecture frameworks:
  • TM Forum (ODA, eTOM, Open APIs)
• Integration:
  • SOA, Microservices
  • REST/SOAP APIs, ESB, API Gateways
  • Event-driven architecture (Kafka or similar)

Experience & Qualifications

• 15+ years of experience in Telecom IT/BSS domain
• Minimum 8+ years in Billing and Revenue Management systems
• Strong experience in solution architecture & large-scale telecom transformation programs
• Experience working across B2B, B2C, and wholesale telecom segments
• Certifications preferred:
  • TOGAF
  • TM Forum certifications
  • SAFe / Agile

Key Competencies

• Strong architecture governance & leadership
• Excellent stakeholder and client engagement skills
• Ability to drive complex transformation programs
• Strong problem-solving with a focus on scalable and future-ready designs

Good to Have

• Experience with cloud transformation (AWS/Azure/GCP)
• Experience in global telecom transformation programs (EU/UK/Australia markets)

We Offer

• Competitive salary range: >$100,000
• Hybrid work model
• Comprehensive benefits program including financial security, health and wellness, career growth, and real-world impact

About the Company

Cognizant (NASDAQ: CTSH) is a technology services and AI solutions developer. We bridge the gap between AI investments and real business value, developing end-to-end full-stack AI solutions for our clients. With our deep industry, process, and engineering expertise, we integrate the specific requirements of businesses seamlessly into technology systems. This unlocks human potential, delivers tangible results, and secures the critical edge for global companies in a rapidly changing world. Learn more at cognizant.ai or follow us on Twitter.

Additional Employment Information

The compensation information is accurate at the time of posting this job listing. Cognizant reserves the right to modify this information at any time in accordance with applicable laws.

Applicants may be required to participate in interviews in person or via video conference. Additionally, applicants may be required to present a valid government-issued photo ID at each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered or rejected based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

Your Path to Cognizant

Here's what to expect during our hiring process. Please note that this may vary by role and location. Visit our FAQs for more information.

Step 1: Apply for the Right Role

Find an open position that matches your skills and career goals, and show us why you're the right fit for the job. Can't find the right opportunity? Join our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a good match, they'll schedule a brief introductory call to learn more about you and how your experience and skills align with the position.

Step 3: Showcase Your Skills

If you and our team decide to move forward, you'll engage with our hiring team. For some roles, technical assessments and/or customer interviews may be required.

Step 4: Time for Decision

Our team will then review each candidate's potential to succeed in the role. This step may take some time as we want to find the right fit for you and for us – but you can trust that we'll keep you updated along the way.

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