Telecom BSS Solution Architect

About the Position

Position Summary:

We are seeking a highly experienced Telecom BSS Solution Architect with 15+ years of experience in designing, transforming, and modernizing Business Support Systems (BSS) within telecom environments. The role demands strong expertise in Billing, Legacy Application Transformation, and End-to-End BSS Architecture, with exposure to large-scale telecom transformations.

Key Responsibilities

• Lead end-to-end solution architecture across Telecom BSS domains including Order Management, Charging, Billing, Payments, and Revenue Management.
• Define and drive BSS transformation and modernization strategy, including migration from legacy systems to next-gen digital architecture.
• Perform legacy application assessment, dependency analysis, and decommissioning planning for large-scale telecom ecosystems.
• Architect scalable billing ecosystems including Charging, Invoicing, Payments, Dunning, Collections, and Revenue Assurance.
• Design integration architecture across BSS, OSS, and third-party systems using API-led and event-driven approaches.
• Lead E2E solution design and blueprinting aligned with TM Forum standards (eTOM, ODA, Open APIs).
• Conduct business process modeling, gap analysis, and solution design for telecom transformation programs.
• Collaborate with business stakeholders to enhance customer journeys and digital experience in BSS landscapes.
• Drive Agile-based delivery, ensuring alignment between architecture, business outcomes, and delivery teams.

Requirements

Mandatory Skills & Expertise

Domain Expertise

• Strong experience in Telecom BSS stack:
  • Billing, Charging, Invoicing
  • CRM, CPQ, Order Management
  • Revenue Assurance, Payments, Collections
• Deep understanding of telecom value chains (Lead-to-Order, Order-to-Cash, Usage-to-Pay)
  Billing Specialization
• Hands-on experience in:
  • Billing transformations and migrations
  • Product catalog & pricing management
  • Mediation, rating, invoicing, and settlement systems
• Experience with billing platforms such as BSCS or similar enterprise systems
  Legacy Modernization
• Proven experience in:
  • Legacy system rationalization and decommissioning
  • Migration to cloud-native or microservices-based architecture
  • Dependency and remediation planning for legacy applications
    Architecture & Integration
• Architecture frameworks:
  • TM Forum (ODA, eTOM, Open APIs)
• Integration:
  • SOA, Microservices
  • REST/SOAP APIs, ESB, API Gateways
  • Event-driven architecture (Kafka or similar)

Experience & Qualifications

• 15+ years of experience in Telecom IT/BSS domain
• Minimum 8+ years in Billing and Revenue Management systems
• Strong experience in solution architecture & large-scale telecom transformation programs
• Experience working across B2B, B2C, and wholesale telecom segments
• Certifications preferred:
  • TOGAF
  • TM Forum certifications
  • SAFe / Agile
    Key Competencies
• Strong architecture governance & leadership
• Excellent stakeholder and client engagement skills
• Ability to drive complex transformation programs
• Strong problem-solving with a focus on scalable and future-ready designs

Good to Have

• Experience with cloud transformation (AWS/Azure/GCP)
• Experience in global telecom transformation programs (EU/UK/Australia markets)

We Offer

Benefits

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Collaborative and inclusive work culture
• Professional development opportunities

About the Company

Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.

Additional Information

• Work Authorization: Cognizant will only consider candidates for this position who are legally authorized to work in Australia without the need for employer sponsorship, now or in the future.
• Accommodation Measures: If you have a disability that requires reasonable accommodation to search for a job or apply, please email [email protected] with your request and contact information.
• AI in Our Recruitment Process: We use artificial intelligence (AI) tools to efficiently screen and evaluate applications. Our team then reviews the applications and decides who moves to the next step.
• Job Availability: Unless otherwise stated, this position is currently open and we are seeking to fill it.
• Language Requirements: We require all candidates to have a basic knowledge of English to facilitate internal communications. For positions in Quebec, the ability to communicate effectively in English is required as you will be providing services to and collaborating with English-speaking stakeholders located outside of the province.
• Inclusion: Cognizant is an equal opportunity employer. Your application and file will not be reviewed based on race, color, sex, religion, beliefs, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, provincial, or local laws.

Your Journey to Cognizant

Step 1: Find Your Role and Apply

Find an open position that matches your skills and career goals, then show us why you are the ideal candidate for this role. If no positions match your profile at the moment, please join our talent community.

Step 2: Talk to a Recruiter

If one of our recruiters determines that you are a good fit for the position, they will contact you to schedule a brief interview to better understand your background and skills.

Step 3: Showcase Your Talents

If you and our team want to continue the process, you will meet with our hiring team. Some positions may also require technical assessments and/or client interviews.

Step 4: Final Decision

Our team will then review each candidate's potential to succeed in the role. This step may take some time as we want to make the right decision-but you can count on us to keep you informed.

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