Telecom BSS Solution Architect

About the Position

We are seeking a highly experienced Telecom BSS Solution Architect with 15+ years of experience in designing, transforming, and modernizing Business Support Systems (BSS) within telecom environments. The role demands strong expertise in Billing, Legacy Application Transformation, and End-to-End BSS Architecture, with exposure to large-scale telecom transformations.

Responsibilities

• Lead end-to-end solution architecture across Telecom BSS domains including Order Management, Charging, Billing, Payments, and Revenue Management.
• Define and drive BSS transformation and modernization strategy, including migration from legacy systems to next-gen digital architecture.
• Perform legacy application assessment, dependency analysis, and decommissioning planning for large-scale telecom ecosystems.
• Architect scalable billing ecosystems including Charging, Invoicing, Payments, Dunning, Collections, and Revenue Assurance.
• Design integration architecture across BSS, OSS, and third-party systems using API-led and event-driven approaches.
• Lead E2E solution design and blueprinting aligned with TM Forum standards (eTOM, ODA, Open APIs).
• Conduct business process modeling, gap analysis, and solution design for telecom transformation programs.
• Collaborate with business stakeholders to enhance customer journeys and digital experience in BSS landscapes.
• Drive Agile-based delivery, ensuring alignment between architecture, business outcomes, and delivery teams.

Requirements

Mandatory Skills & Expertise

Domain Expertise

• Strong experience in Telecom BSS stack:
  • Billing, Charging, Invoicing
  • CRM, CPQ, Order Management
  • Revenue Assurance, Payments, Collections
• Deep understanding of telecom value chains (Lead-to-Order, Order-to-Cash, Usage-to-Pay)

Billing Specialization

• Hands-on experience in:
  • Billing transformations and migrations
  • Product catalog & pricing management
  • Mediation, rating, invoicing, and settlement systems
• Experience with billing platforms such as BSCS or similar enterprise systems

Legacy Modernization

• Proven experience in:
  • Legacy system rationalization and decommissioning
  • Migration to cloud-native or microservices-based architecture
  • Dependency and remediation planning for legacy applications

Architecture & Integration

• Architecture frameworks:
  • TM Forum (ODA, eTOM, Open APIs)
• Integration:
  • SOA, Microservices
  • REST/SOAP APIs, ESB, API Gateways
  • Event-driven architecture (Kafka or similar)

Experience & Qualifications

• 15+ years of experience in Telecom IT/BSS domain
• Minimum 8+ years in Billing and Revenue Management systems
• Strong experience in solution architecture & large-scale telecom transformation programs
• Experience working across B2B, B2C, and wholesale telecom segments
• Certifications preferred:
  • TOGAF
  • TM Forum certifications
  • SAFe / Agile

Key Competencies

• Strong architecture governance & leadership
• Excellent stakeholder and client engagement skills
• Ability to drive complex transformation programs
• Strong problem-solving with a focus on scalable and future-ready designs

Nice to Have

• Experience with cloud transformation (AWS/Azure/GCP)
• Experience in global telecom transformation programs (EU/UK/Australia markets)

We Offer

• Competitive salary
• Hybrid work model
• Opportunities for professional growth and development

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Next Steps

If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.

For a complete list of open opportunities with Cognizant, visit Cognizant Careers. Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.