Trainer / Training Specialist for Blossom Flower Delivery

About the Position

We are looking for a motivated and engaging Trainer/Training Specialist to join our Training team and lead the onboarding and training process for new employees across the company.

This role is responsible for designing and delivering training programs that help new hires quickly understand company processes, tools, and expectations across multiple departments, including Customer Support, Sales, Operations, and other teams.

The Trainer ensures that employees start their roles with the knowledge, confidence, and practical skills required to perform effectively. This role includes conducting virtual training sessions, developing training materials, monitoring trainee progress, and supporting employees during their onboarding period.

The ideal candidate is organized, communicative, supportive, and comfortable facilitating training sessions in a fully remote environment.

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Responsibilities

Training Delivery

• Conduct online training sessions for new and existing employees across departments
• Facilitate onboarding and nesting programs for new hires
• Deliver structured training sessions using virtual training tools
• Maintain an engaging and supportive learning environment

Training Program Development

• Create and update training materials, guides, and documentation
• Develop structured onboarding and training programs
• Record and maintain training videos and educational resources
• Continuously improve training content based on operational changes

Trainee Monitoring & Assessment

• Track attendance, training progress, and completion rates
• Evaluate trainee performance through exercises, assignments, and feedback
• Identify knowledge gaps and adjust training approaches
• Provide coaching and additional support during onboarding

Collaboration with Teams

• Work closely with HR, Recruitment, Operations, and Team Managers
• Align training content with operational processes and expectations
• Support managers in preparing employees for production work
• Help identify company-wide training needs

Training Administration

• Maintain training records and documentation
• Manage training schedules and planning
• Ensure training materials remain accurate and up to date

Operational Support

• Assist operational teams when required during peak workload periods
• Support ongoing operations by handling limited production tasks if necessary
• Maintain familiarity with operational processes to ensure training content remains accurate and relevant

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Requirements

• Core Skills:

  • Training delivery and facilitation
  • Presentation and communication skills
  • Coaching and mentoring
  • Training material development
  • Organization and time management
  • Adaptability and problem solving
  • Remote collaboration

• Preferred but not required:

  • Previous training experience
  • Experience creating training materials

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Nice to Have

• Familiarity with virtual training tools and platforms
• Ability to work independently and manage schedules remotely
• Stable internet connection and quiet workspace

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We Offer

• Training and knowledge transfer will be provided to support the transition into the Trainer role.
• The Trainer will undergo a three-month apprenticeship period, during which the Training Manager will provide guidance, support, and knowledge transfer to help the Trainer acquire the necessary skills and familiarity with training processes before independently facilitating training sessions.

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About the Company

Lime Vizio Inc builds technology that delivers emotions.

Since 2010, our platforms have helped millions of people send flowers and gifts across the United States and Canada - often in moments when timing matters the most.

A birthday someone almost forgot.

An apology that couldn’t wait another day.

A “thinking of you” message sent across the country.

Behind every order is a real human story. And our job is to make sure it arrives exactly when it should.

Today, Lime Vizio powers several high-traffic gifting brands including Blossom Flowers, Sunny Flowers, and Gift on Schedule, serving thousands of customers every day through scalable e-commerce platforms and real-time logistics.

But we’re not just a flower company.

We’re a technology-driven e-commerce business building systems that handle high-volume orders, complex delivery networks, and fast-moving customer journeys.

Our teams work across product, growth marketing, operations, and technology to continuously improve how people discover, choose, and send meaningful gifts online.

Because when someone clicks “Place Order” - it’s rarely just another order.

It’s a moment that matters.

And we build the technology that makes sure it happens.