UX Designer, AI Services

About the Position

UX Designer, AI Services

120,000 - 190,000 USD/yr

East Palo Alto, CA

AWS AI Services is hiring a UX Designer II to work on Amazon Bedrock, the fastest-growing service in AWS history. Amazon Bedrock is a generative AI platform that gives customers a unified API to access and test GenAI models from leading AI companies (i.e. Amazon, Anthropic, OpenAI, and more) to run high-performance inference at scale. This is a rocketship service, having processed more tokens in Q1 2026 than in all prior years combined, with customer spend growing 170% quarter over quarter. It is a cornerstone of AWS's AI strategy and a primary revenue driver for the company.

In this role, you will design the console experiences that developers use to evaluate and compare model capabilities, test model outputs, optimize their prompts, and understand their inference usage and capacity through visual dashboards. You will take complex, highly technical AI/ML concepts and turn them into clear, usable interfaces that help customers make informed decisions about which models to use and how to get the most out of them. This is a hands-on design role where your work directly shapes how millions of developers adopt and scale generative AI.

A demonstrated track record of shipping features, strong technical fluency (comfortable working in an IDE), and subject-matter expertise within the GenAI field is strongly preferred.

Responsibilities

• Own end-to-end design for features within the Bedrock Mantle console, from early research and concept exploration through detailed interaction design, prototyping, and production handoff.
• Conduct and synthesize user research, usability testing, and data analysis to inform design decisions and validate solutions.
• Present work regularly in design critiques and stakeholder reviews, clearly articulating the rationale behind design choices and incorporating feedback.
• Contribute to shared design patterns and systems that scale across multiple AI services, collaborating with other designers on the team to maintain consistency and raise the quality bar.
• Adopt and experiment with emerging AI-assisted design tools, helping the team define new workflows and ways of working as the practice of design evolves.

Requirements

• 3+ years of design experience
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Knowledge of best practices for information architecture and design
• An online portfolio or samples of work demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

Nice to Have

• Experience working in a collaborative team and working directly with developers for implementation of designs
• Bachelor's degree

We Offer

• Competitive salary
• Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave
• Opportunity to work in a dynamic, fast-moving, and highly technical team

About the Company

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents-from Canada and the UK to Japan and Brazil-Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.