VP Product - POS

About the Position

VP Product – Point of Sale

Location: UK / Norwich (Remote)

Reports to: SVP Product

Epos Now is seeking a VP of Product to lead its core Point of Sale product organization across Hospitality, Retail, and Service. Epos Now is a global commerce platform used across 100,000 SMB merchant locations in over 10 markets, providing POS software and hardware, integrated payments, and increasingly AI-powered products.

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Responsibilities

• Set and execute the overall POS product strategy across Hospitality, Retail, and Service.
• Lead, coach, and develop a multi-team Product organization.
• Own the roadmap and balance the needs of different verticals without fragmenting the core platform.
• Drive commercial outcomes including merchant growth, product adoption, payments attachment, and revenue.
• Champion the introduction of AI-native capabilities into the POS experience.
• Work closely with Engineering and Design on technical and product trade-offs.
• Use customer, market, and product data to drive prioritization.
• Build strong feedback loops with SMB merchants.
• Present product strategy, roadmaps, and major investment decisions at executive and board level.

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Requirements

• 6-8+ years in Product Management, including at least 4 years leading Product Managers across multiple teams or verticals.
• Direct experience in POS, vertical SaaS, commerce platforms, or payments.
• Ownership of a product P&L or clear revenue/retention metrics.
• Experience shipping and scaling a core platform that drives adjacent revenue such as payments, add-ons, or financial services.
• Experience operating products across multiple countries or markets.
• Strong people leadership and the ability to build a high-performing PM team.
• Enough technical depth to have credible trade-off conversations with senior Engineering and Design leaders.
• Strong data literacy and executive-level communication skills.

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Nice to Have

• Hospitality or retail technology experience.
• Embedded payments/fintech experience.
• SMB products experience.
• AI-powered product development experience.
• Payments infrastructure experience.
• Experience in a high-growth/PE-backed environment.

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We Offer

• Opportunity to own the strategic core of a global commerce platform.
• Direct influence over how Epos Now evolves its POS proposition, grows payments and financial services revenue, and embeds AI into the everyday workflows of tens of thousands of merchants.

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About the Company

Epos Now is a global commerce platform used across 100,000 SMB merchant locations in over 10 markets, providing POS software and hardware, integrated payments, and increasingly AI-powered products.