Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Work From Home CSR | 1099 Contract | Weekly Compensation
Omni Interactions is seeking qualified independent contractors to provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.
Responsibilities
- Provide exceptional customer service through phone, chat, and email
- Assist customers with their inquiries and needs
- Maintain a friendly, empathetic, and professional demeanor
Requirements
- Exceptional written and verbal communication skills
- Proven track record in customer service
- Strong problem-solving skills
- Attention to detail
- Friendly, empathetic tone and professional demeanor
- Self-motivated, proactive, and resourceful mindset
- Proficient in using technology, including computer applications and software
Technology & Equipment Requirements
- Personal computer with a minimum of 8GB RAM
- Wired USB headset with microphone
- High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed
- Operating system of Windows 11 (some clients may accept AppleOS)
- Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted)
- Smartphone needed for daily authentication
Work Environment Requirements
- Quiet and dedicated work area
- No background noise
Earnings & Revenue
- Earnings vary by client, ranging from $14 to $20 per hour
- Revenue is determined by your phone status when assisting customers
- Additional incentives can be available based on Omni and client minimum targets
Unapproved Locations
- Alaska
- California
- Colorado
- Connecticut
- Delaware
- Flagstaff, Arizona
- Hawaii
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis, Minnesota
- New Jersey
- New York
- Oregon
- Rhode Island
- Santa Fe, New Mexico
- St. Paul, Minnesota
- Tucson, Arizona
- Vermont
- Virginia
- Washington
- Washington DC
Contractual Relationship
The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions.
About the Company
Location: Atlanta, GA, United States
Employment Type: Contract
Product: Database, Browser Extension, SignalHire API, Email sequences, Knowledge Hub, Knowledge Base, Directories, Companies Directory, People Directory, Resumes
Contact:
- Phone: +12094373846
- Email: [email protected]