Account Manager Intern – Wholesale Banking Operations (COO)

About the Position

ING Luxembourg is looking for an Account Manager Intern from September or October 2026 for at least 6 months.

Please note that only candidates who can provide a valid school convention will be considered.

As an Account Manager Intern, your main tasks will be to:

• Manage a portfolio of professional clients (Financial Institutions/ Large Corporates/ Funds …) in collaboration with the team of Account Managers and the Relationship Managers
• Ensure the day-to-day banking follow-up of clients by providing them a daily support (analysis, data management, client events, research, manage the entry into relations with new clients, follow up on payments, respond to clients' expectations and needs via telephone and email….)
• Follow-up and monitoring of the transactions of our clients (KYT)
• Ensure a smooth and safe management of clients’ data
• Strong collaboration within the team and other departments to serve the clients’ needs
• Respect and improvement of the processes
• Identify sales-leads and develop cross-selling of products such as electronic banking, foreign exchange, etc

Responsibilities

• Manage a portfolio of professional clients
• Ensure daily banking follow-up of clients
• Monitor client transactions
• Manage client data securely
• Collaborate with teams and departments
• Respect and improve processes
• Identify sales leads and develop cross-selling

Requirements

• Good team spirit
• Risk Management oriented
• High level of communication
• Commercial skills
• Good administrative organization
• Autonomy and proactivity
• Adaptability
• Solution-oriented
• Proficiency in computer and office automation tools, in particular Word, Excel, Outlook, Internet and PowerPoint

Skills

• Fluency in French
• Fluency in English

Studies

• Studies in Economics/ Banking

We Offer

• Opportunity to work in a dynamic and inclusive environment
• Exposure to global banking operations
• Development of professional skills and networking opportunities

About the Company

At ING, we aim to unlock the full potential of our employees through an inclusive culture where everyone can develop and make an impact on our customers and society. We prioritize diversity, equity, and inclusion and are committed to equal opportunity employment. We do not tolerate any form of discrimination based on age, sex, sexual identity, cultural origin, experience, religion, race, ethnic origin, disability, family responsibilities, sexual orientation, social origin, or any other status protected by law. If you need assistance during the application and/or interview process, please contact the recruiter for the relevant position. We will be happy to support you to ensure a fair and accessible process. Learn more about our commitment to diversity, inclusion, and belonging.