About the Position

Personal Banker BRUXELLES

[Contrat à durée indéterminée, régime de travail 100 %.

About the Role and Work Environment

In this role, you are responsible for developing and advising a portfolio of A+ clients and ensuring their financial planning. You offer solutions for asset management, family protection, project financing, and retirement planning (Personal Banking Active Approach).

Your role relies on your commercial mindset and proactive response to client needs, ensuring they use the appropriate channel (Mobile banking/ Phone banking).

Together with your regional colleagues, you are responsible for the smooth operation and financial results of the region. Additionally, you collaborate closely with other product lines, identifying business opportunities for them and contributing to the region's financial growth.

Responsibilities

Growth of Asset Portfolio

Your expertise ensures the growth of your portfolio
You highlight investment solutions
You develop a trusting relationship to attract new assets

The Orange Code

You endorse and apply it
You contribute to the success of your colleagues
You are always one step ahead

Trustworthy Person and Face of ING and PB Clients

You regularly contact your clients
You meet your clients face-to-face or remotely
You guide them in the digital world
You gather relevant information
You analyze information to provide appropriate solutions
You discover new opportunities
You act as a reference person for all A+ clients in your portfolio

Participation in Public Relations Activities for Clients

Zonal and regional conferences
Networking creation

Active Use of Salesforce

Before, during, and after each interaction with clients and prospects to optimally and efficiently meet their needs

Requirements

We are looking for a colleague who is not afraid to take on challenges and achieve results, who is enthusiastic about helping others succeed and who is able to always be one step ahead. In other words, you strive to bring fresh ideas to life and take on challenges in a rapidly changing and complex environment. You enjoy working in a team, listening to others, and investing in them to achieve common goals. You like to challenge the status quo and are eager to propose creative solutions to problems.

As a Personal Banker, you must also:

Be highly client-focused and motivated by meeting deadlines and achieving objectives
Be proactive, enterprising, and passionate
Be motivated by closing deals
Strictly follow the rules, comply with MiFID legislation, and adhere to compliance and risk management legislation
Be a true team player
Show a clear and visible interest in the financial world, with a preference for investments
Have perfect knowledge of French and English. Knowledge of Dutch is a "plus"

We Offer

A clear objective, a unique offer, and a range of flexible compensation and other benefits:

Personal growth and challenging work with endless opportunities to achieve your ambitions
An informal, dynamic environment with innovative colleagues to support your efforts
A progressive and flexible way of working that values new ideas

Additionally, within the Personal Banker department, you can count on a range of opportunities to invest in your personal and professional growth, including:

Complete training to become a Personal Banker
A training platform for personal development

About the Company

We are redefining banking for tomorrow. And you?

It has never been more interesting to work at ING than it is now. We are on a journey focused on our customers, driven by technology and intelligent, determined people. Our customers feel that our employees enable them to stay ahead in both their personal and professional lives. And we are proud of that!

Apply Now

Your place of work

Explore the area

Questions? Just ask Katarzyna Kaminska

Ask by email

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

Personal Banker

Job description