Account Manager Intern – Wholesale Banking Operations (COO)

About the Position

ING Luxembourg is looking for an Account Manager Intern from September or October 2026 for at least 6 months.

Please note that only candidates who can provide a valid school convention will be considered.

As an Account Manager Intern, your main tasks will be to:

• Manage a portfolio of professional clients (Financial Institutions/ Large Corporates/ Funds …) in collaboration with the team of Account Managers and the Relationship Managers
• Ensure the day-to-day banking follow-up of clients by providing them a daily support (analysis, data management, client events, research, manage the entry into relations with new clients, follow up on payments, respond to clients' expectations and needs via telephone and email….)
• Follow-up and monitoring of the transactions of our clients (KYT)
• Ensure a smooth and safe management of clients’ data
• Strong collaboration within the team and other departments to serve the clients’ needs
• Respect and improvement of the processes
• Identify sales-leads and develop cross-selling of products such as electronic banking, foreign exchange, etc

Responsibilities

• Manage a portfolio of professional clients
• Ensure daily banking follow-up of clients
• Monitor client transactions
• Ensure secure management of client data
• Collaborate with team and other departments
• Respect and improve processes
• Identify sales leads and develop cross-selling

Requirements

• Good team spirit
• Risk Management oriented
• High level of communication
• Commercial skills
• Good administrative organization
• Autonomy and proactivity
• Adaptability
• Solution-oriented
• Proficiency in computer and office automation tools, in particular Word, Excel, Outlook, Internet and PowerPoint

Languages

• Fluency in French and English is mandatory

We Offer

• Opportunity to work in a dynamic and inclusive environment
• Exposure to global banking operations
• Development of professional skills and networking opportunities

About the Company

ING Luxembourg is part of ING Bank, a global financial services company. We are committed to creating an inclusive culture where everyone can grow and make a difference for our customers and society. We promote diversity, equality, and inclusion and do not tolerate any form of discrimination.

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!